Principal UX Designer (In-store)

Overview

*** The role is onsite in Bentonville, Arkansas ***

*** A generous relocation package is offered ***

This team works across multiple disciplines where UX, Process design, Industrial design, and Service design, all come together to create a complete and wholistic experience. They are looking for a creative and talented Principal UX Product Designer who can think across multiple disciplines to create wholistic workflows. They use imagination, logic, and collaborative workshopping to generate new ideas, and utilize cutting edge technology paired with proven standards to change how the stores work. They prototype innovations in their test labs and partner with research to rapidly iterate designs live in one of our 4000+ stores.   
 
If you are a hands-on problem solver, who can work with multiple stakeholders, can turn limitations into opportunities, and can lead the team in setting a future vision then this may be the role for you.   

You will sweep us off our feet if you have…  

• Mastery of a wide spectrum of design disciplines. 

• Craft with visual acuity, can convince with excellent presentation skills, and solve difficult problems with grace. 

• A strategic mindset and a systems thinking approach to making complex simple.  

• A track record of shipping successful products that require working quickly while managing multiple stakeholders. 

• A strategic mindset and a system thinking approach to make elaborate workflows simple. 

• Expertise to explore a variety of design ideas and iterate quickly. 

• Experience facilitating design sprints, workshops, or research sessions. 

• Comfort with ambiguity. You embrace constraints and the unknown; you enjoy discovering and defining the problem space.  

• You are authentic and can truly connect with people, you are good at communicating, listening, and sharing, with kindness, humility, and empathy. 

• You’re a strong communicator and storyteller able to clearly articulate design rationale and influence decision-making with multiple stakeholders. 

You will make an impact by:  

• Designing best-in-class product experiences with a focus on craft. 

• Partnering with design research, product managers, and engineers to create insightful design solutions.  

• Constantly balancing business goals with user needs.  

• Rapid prototyping and experimenting in a fast-paced environment.    

• Multitasking across different projects and adapting to changing priorities.   

• Creating scalable experiences in partnership with our Design System team. 

• Championing the Design Thinking philosophy throughout the business.   

• Collaborating seamlessly with cross-functional partners.   

• Staying up to date with the latest trends, in and out of retail. 

Preferred qualifications:  

• Degree in Industrial Design, Digital Design, HCI, Information Architecture, or similar and 7+ years of experience in product design. 

• A fantastic portfolio. 

• Excellent written and verbal communication. 

The target hiring compensation range for this role is $160k – $170k. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. 

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