Business Analyst

Overview

Our dynamic client, known for providing techno-functional application support for procure to pay applications (such as Oracle, Coupa, etc.) is seeking a new Business Analyst for their team. In this role, you will collaborate with technical staff, application end-users, business owners, and external vendors. As the ideal candidate, you’ll showcase robust functional knowledge across Source to Invoice/Pay functions, encompassing supplier onboarding, purchase requisitioning, and purchasing (including category and catalog management). In this role you will manage the day-to-day administration and support, as well as delivery of projects and enhancements for the Coupa application.

Day to Day responsibilities include:

• Participate in the definition and development of project requirements and analyze requirements to provide a recommended solution.
• Ensure a successful project delivery including planning, schedule adherence, status reporting, escalations, testing, user approval, final corrections, and appropriate documentation.
• Design/Configure Approval chains, Punchout setup, Content groups, Custom Fields, Approval groups, Lookups, Requisition Forms, Process Automators, User administration, Custom Roles, Reports, SIM Forms, Homepage, Iframe and Panel Apps.
• Managing Audit reviews across multiple Coupa controls, Integration failures, Coupa Sandbox refreshes, Coupa compass portal
• Training Internal Teams and Business owners around the best practices of the tool.
• Lead Operations and be the POC for any Operations questions from different business owners.
• Provide leadership, direction and supervision to staff, including their training and objective setting.
• Ability to influence business owners with new ways of working and provide use cases that will benefit their processes.
• E2E experience in configuring the Supplier Onboarding lifecycle within Coupa.
• Understand the Punchout lifecycle and own any new/existing Punchout setup requests, helping vendor to build cXML code and document test cases for UAT.
• Build Dashboards/Reports using Coupa Analytics and help business owners to take appropriate decisions.
• Monitor and Log tickets with Coupa support team based on the severity and provide updates to Business owners.
• Be an active member within Coupa community and continuously check what Coupa is offering and have direct contact with Coupa Product team.
• Review Coupa release notes and provide business owners with a walkthrough of top enhancements that may impact or improve current processes.
• Manage Coupa Upgrades (3-times a year) and build a project plan that highlight’s all the milestone’s clearly and help team at various levels (Regression Testing/ Integration testing/etc)

ALL ABOUT YOU:

• Bachelor’s degree in management, technology, finance or equivalent combination of experience and formal education
• Coupa Technical Architecture Certification – Preferred
• Coupa modules Sourcing, CLMA, Analytics – Preferred
• Understanding of Walkme tool in-general is a plus.
• 5+ years of Procure to Pay experience
• 5+ years hands-on experience as a Coupa system Administrator.
• 5+ years hands-on experience on Coupa SIM module.
• 3+ years experience handling Sourcing and Contract life cycle management module
• 3+ years of Project Management experience handling mid to large sized projects.
• Hands on Experience in configuration of different Coupa modules (Sourcing, Contracting, SIM, Procurement)
• Experience in designing of Coupa integration with ERP/Middleware/3rd party applications via flat file or API’s.
• Ability to troubleshoot Coupa operational issues and lead/assist application testing in medium to Large size projects.
• Act-As Coupa Subject Matter Expert (SME) with primarily responsibilities in support of Design around new features/handling mid to large size projects.
• Strong Verbal and Written Communication skills, with the ability to work with Business Owners at different levels.
• Collaborate effectively with Business Owners and be the POC for any training/configuring/designing related requests.
• Good Understanding of RPA / BOT’s and how to utilize within the current state process to make Operations efficient.

The target hiring compensation range for this role is $60 to $67. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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