Program Manager, Trust & Safety
Overview
Placement Type:
Temporary
Salary:
$56.20 to $62.45/hr
Start Date:
05.26.2025
Project Overview:
Scams are a major business driver for Trust & Safety teams. We have several initiatives in place aiming to prevent user harm and protect safe revenue, including cross-functional partnerships and product launches in the financial services space.
Overall Responsibilities:
The candidate will focus on operational discipline for xPA scams core team initiatives and provide support for tracking, reporting, OKR planning, and communications for both xPA Scams and Financial Services.
Top Daily Responsibilities:
- Maintaining trackers/AIs to support core team specific tasks based on meetings with primary pillar leads + core pocs on the team.
- Tracking and reporting on P0 and non-P0 related critical path activities, including necessary follow ups with team members
- Support in OKR planning and prioritization exercises for the team.
- Support on comms collection for weekly/monthly updates and communication plans.
Mandatory Skills/Qualifications:
- Bachelor’s degree (or equivalent experience) in engineering, computer science or a related field
- 4-7 years of proven Project/Program management experience in Trust & Safety related topics
- 1-2 years experience in Tech industry
- Ability to work with Stakeholders from different teams
- Strong analytical, problem-solving and organizational skills.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
- Proficient in Google sheets, Google docs, and any other program management tools.
- Relevant experience such as managing multiple projects
The target hiring compensation range for this role is $56.20 to $62.45 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
#APP
Client Description
A giant in the Tech Industry, this company’s mission is to organize the world’s information and make it universally accessible and useful. This company is committed to continuing to make diversity, equity, and inclusion part of everything they do—from how they build their products to how they build their workforce. Consistently named one of Forbes top employers, this company works hard to attract, retain and progress the best Talent.
A career here gives you the opportunity to be part of something bigger:
Expanding Opportunity – Providing people with information, tools and services to help them build knowledge, fuel curiosity, and unlock opportunity.
Protecting Users – Keeping billions of people safer online.
Including all Voices – Building a world where progress, equitable outcomes, diversity, and inclusion can be realities both inside and outside our workplace.
Responding to Crisis – Helping those affected by crisis through products, people and partners.
Advancing Sustainability – Unifying practices, partnerships, and products around a single mission — to foster sustainability at scale.
Are you ready to join the journey?
Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits
Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.