UX Research Operations Manager

Overview

The main function of this UX Research Operations Manager position is to operate programs and collaborations in support of Azure research activities and employees, including employee onboarding, procuring software, recruiting participants, and other general support as assigned.

Job responsibilities:

• Onboard folks conducting research to tools and programs available.
• Operate existing and develop and implement new procedures for participant recruiting (advertising) needs.
• Measure the effectiveness of UX research recruiting campaigns and programs.
• Identify and create clarity in UX research processes.
• Create documentation according to set standards regarding clarity, conciseness, style and terminology.
• Coordinate projects, making and implementing detailed plans to accomplish goals.
• Present and explain proposals, reports and findings.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

Skills:

• Experience designing, implementing, and documenting a process.
• Experience in creating documentation for technical and non-technical audiences.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Knowledge of computer software, such as MS Word, MS PowerPoint, etc. and work tracking tools.
• Verbal and written communication skills, problem solving skills, attention to detail, negotiation skills, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Be flexible and thrive in an evolving environment.
• [Preferred] Knowledge of Azure DevOps and MS PowerBI.

Qualifications:

• Bachelor’s degree or equivalent work experience
• 2-4 years experience required in User Experience, Marketing, Program Management or similar in some combination
• Experience designing, implementing, and documenting a process
• Experience in creating documentation for technical and non-technical audiences

The target hiring compensation range for this role is $44.23 to $49.14 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their care