Interaction Designer

Overview

Join a leading organization in the financial services industry that is dedicated to pioneering exceptional digital experiences for millions of users. As an Interaction Designer, you will be at the forefront of shaping the digital products that impact people’s daily lives, driving innovation, and setting new industry standards. This is an incredible opportunity to contribute to a company that deeply values customer experience and is recognized as a global digital leader, pushing the boundaries of product design to improve communities and services.

This role offers a unique chance to dive into an agile and iterative environment, collaborating with diverse teams and stakeholders from idea generation through to implementation. You’ll leverage your natural problem-solving abilities, communication skills, and facilitative expertise to analyze, design, and articulate a compelling design vision. You’ll not only contribute to key projects but also influence the strategic direction of digital offerings, making a tangible difference for a vast user base.

**What You’ll Do:**

* **Interaction Design Strategy:**
* Apply a deep understanding of user interface patterns and behaviors to enhance user comprehension and task performance.
* Utilize visualizations and interactions to facilitate analytic thinking, especially with large data sets.
* Lead design critiques, evaluate interactions for inclusivity, and provide expert guidance to cross-functional teams.
* Facilitate dynamic ideation sessions and collaborative work activities to foster innovation.
* Serve as the interaction design subject-matter expert for the product design team, guiding best practices and strategic decisions.

* **Interaction Artifact Creation:**
* Inform design decisions by applying comprehensive interaction design theory, research data, and best practices.
* Design complex artifacts that effectively communicate task flows, touchpoints, user behaviors, and information exchange.
* Develop complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate design ideas.
* Create sophisticated prototypes to provide precise delivery specifications for development teams.
* Present interaction design work clearly and persuasively to senior stakeholders.

* **Research and Testing:**
* Facilitate and lead usability testing sessions to gather critical user feedback.
* Actively participate in or initiate research activities to uncover user needs and insights.
* Conduct competitive audits and research interaction design strategies within the sector to inform design choices.
* Perform detailed pattern, micro-interaction, and component design audits to ensure consistency and quality.

**What You’ll Bring:**

This organization fosters a supportive culture where designers feel included, valued, and heard, surrounded by peers who excel in their fields. You’ll contribute to solutions used by millions, working with a team that consistently pushes the boundaries of digital product design.

**Must-Have Qualifications:**

* BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field, or equivalent practical experience.
* A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms.
* Proven experience in an applied research setting, including successfully integrating user research into product designs and design practices.
* Demonstrated ability to articulate design strategy, rationale, and logic, clearly describing benefits and highlighting risks associated with design decisions.
* Expertise with leading design, prototyping, and research tools such as Figma, Mural, and UserTesting.com.

**Nice-to-Have Qualifications:**

* MA/MS degree or certification in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field.
* Strong understanding of the strengths and shortcomings of various research methods, including when and how to apply them during each product phase.
* An appreciation for the potential and application of ‘design thinking’ methodologies.
* Experience working within a large organization and within an agile environment.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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