Rewards Program Copywriter

Overview

We’re hiring a specialized Copywriter to support our client’s national loyalty program. This is a unique contract opportunity to build the voice of a major loyalty brand and shape how millions of Canadians understand their rewards.

If you excel at making complex financial or loyalty information simple, enjoy collaborating across teams, and thrive in a fast-paced environment, this role is for you.

What You’ll Do

• Write clear, customer-focused copy for email, web, app, and social.
• Translate technical/financial language into friendly, accessible messaging.
• Ensure copy is compliant with legal & regulatory requirements.
• Collaborate with marketing, design, legal, and product teams.
• Help build and refine the tone of voice and style guidelines.
• Manage multiple briefs and deadlines with accuracy and attention to detail.
• Tailor copy for diverse audiences while upholding a consistent brand voice and tone.

You’re a Strong Fit If You Have:

• 3+ years writing for loyalty/rewards programs (PC Optimum, Scene+, AIR MILES, Avion, etc.).
• Experience writing for a financial institution or financial product.
• Ability to simplify jargon and work within compliance-heavy environments.
• A portfolio showing loyalty, CRM, email, and digital copy.
• Meticulous attention to detail and the capacity to thrive in a fast-paced environment.
• Proficiency with digital marketing channels, including web, email, and point-of-purchase communications.
• Based in GTA and able to attend monthly in-office meetings.

Nice to Have:

• Experience with Salesforce, AEM, or similar tools.
• Experience building brand voice or content guidelines.

What This Role Is Not

• A conceptual/brand campaign creative role
• A social-first role
• A design role

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.