Applications Developer

Overview

This is a US based remote, 12+ month contract position. Person hired must work PST hours!

Make a real impact on a global tech giant, working behind the scenes to optimize their support systems and contribute to significant cost savings. As an Applications Developer with Aquent, you’ll dive into the fascinating world of IVR systems, gaining valuable experience in integration and development with cutting-edge technologies. This is your chance to make a tangible difference while expanding your skillset in a dynamic and rewarding environment.

This role offers a unique opportunity to contribute to cost-saving initiatives related to IVR Workflow and Visual IVR. You’ll be part of a team dedicated to supporting both commercial and consumer-facing businesses. This position involves a blend of teamwork and focused development time, allowing you to collaborate with colleagues while also dedicating significant time to hands-on coding, deployment, and testing. Your work will directly impact how users interact with support systems, making their experience smoother and more efficient.

What You’ll Do:

• Develop and deploy code for cost-saving initiatives related to IVR Workflow and Visual IVR.
• Work with analysis, testing, and business owner teams to understand desired system functionality.
• Serve as the primary developer for high-complexity functions.
• Provide technical support and expertise to other development team members.
• Provide the development lead with work estimates.
• Drive technology architecture decisions.
• Create technical design documents.
• Create and maintain the development environment.
• Ensure code quality, maintainability, and adherence to development specifications.
• Create and execute unit tests.
• Communicate and defend design choices, requirements, and system limitations.
• Resolve code issues raised by analysis or test teams.
• Collaborate with project team members, product/program managers, and vendors.
• Develop tools to aid the development process (e.g., basic test automation).
• Participate in code reviews.
• Deliver technical architecture documentation, design specifications, commented code, and user guides.

Must-Have Qualifications:

• Bachelor’s degree in Computer Science or a related field (or equivalent certification).
• At least eight years of experience in C#
• At least eight years of experience with React.
• At least eight years of experience in full-stack development.
• Ability to work PST core hours.

Nice-to-Have Qualifications:

• Experience within the .NET Framework
• Experience with both front-end (UX) and back-end services, ideally within an enterprise-level backend frameworks
• Familiarity with the Software Development Lifecycle (SDL) process.
• Excellent communication skills, both written and verbal, with the ability to create clear technical documentation.

The target hiring compensation range for this role is $65 to $75 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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