Account Manager

Overview

NOTE: This is a hybrid role and you must be able to commit to working a minimum 1 day per week in office but other days requested as needed.

As a member of this team, you will work alongside groups of industry experts in a rapidly and exponentially growing business. We are looking for demonstrated performance in an ever changing, exciting environment as well as problem-solving leadership skills with limited oversight.

As an Account Manager, you will be responsible for helping grow advertising partnerships. Work cross-functionally with Ad Sales, Product, and Category Marketing teams. Externally, we work with suppliers’ Brand Managers, Analytics, and E-Commerce teams, as well as their National Media and Shopper Marketing agencies. Account Managers need to excel in problem solving and spearhead process execution. The ability to follow through on projects and maintain accountability is critical for this role. The position also requires experience working on a cross-functional, revenue-generating team within a complex organization.

You Will Make an Impact By:

• Managing supplier’s campaigns & revenues.
• Building strategic campaign recommendations based on a deep understanding of the suppliers’ business goals and marketing objectives.
• Driving the end-to-end creative process between the supplier and the creative team.
• Managing agency proposal templates and tagging.
• Partnering closely with campaign management on campaign activation, trafficking & optimizations.
• Providing frequent communication and updates with clients and internal stakeholders regarding campaigns.
• Working closely with Measurement & Analytics to ensure reporting accuracy.
• Sharing actionable insights & recommendations to support supplier’s strategy and driving incremental revenue.
• Supporting monthly campaign billing, ensuring accuracy and delivery.
• Working cross-functionally within the merchandising team to drive strong results for suppliers.
• Mentoring Senior Campaign Managers and junior associates.

Responsibilities:

• Work with Sales professionals to develop proposals, provide deal evaluation, revisions and follow up. Collaborate on Quarterly Business Reviews and Joint Business Partnerships.
• Maintain relationships, manage day-to-day business with clients, and identify growth opportunities to drive additional revenue beyond original contracted amount.
• Lead campaign kick-offs and performance discussions with clients.
• Provide technical guidance on campaign specifications and work through troubleshooting/conflict resolution.
• Deliver on all role specific accountability metrics and goals.
• Lead campaign kick-offs and performance discussions with external partners
• Identify growth opportunities to drive additional revenue
• Evaluate and summarize item, brand, and category trends and performance insights
• Must be comfortable working with tickets as part of workflow, approvals, and inquiries

Minimum Qualifications:

• Four-year college degree.
• Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to supplier needs.
• Experience in building media plan recommendations.
• Excellent follow-through and no hesitation in ensuring accountability across teams.
• Meticulously detail-oriented project management to ensure we increase the strength of our relationships with suppliers and their investment in advertising.
• Familiarity with analytics, advertising data/tech, and DMP technologies, paired with strong analytical and quantitative skills, problem-solving.
• Resourceful in maneuvering through a large company while working in a nimble and fast paced environment – ability to adapt and thrive in any business situation.
• Willingness and desire to be a key individual contributor and strong team player.
• Strong written and verbal communication skills, presentation skills along with cross company and partner collaboration skills. Ability to be clear, concise, and effective in communication.
• Capability to work proactively under pressure and handling multiple ad hoc requests.
• High level of comfort escalating and presenting key issues to management.
• Tactical and strategic thinker to help influence suppliers’ investment in media/advertising.

Top Skills:

• Strong project management and timeline management, including self-accountability and keeping internal and external contributors on track for campaign launches (creative production oversight is a plus)
• Confidence when presenting campaign updates, product/category insights, performance metrics, and product updates or rollouts to external partners (Shopper Marketing, Brand Teams, Agency Partners, etc.)
• Experience with both Self-Serve and Managed-Service campaign executions. Ability to help onboard new partners to our platform and troubleshoot/resolve issues as they arise.

The target hiring compensation range for this role is  $49.89 to $55.44 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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