Project Manager; Legal & Compliance Operations

Overview

Join a team dedicated to building a safer online experience! This innovative team within a leading technology company tackles critical user and business safety challenges. As a Project Manager within the Legal & Compliance Operations team, you will be instrumental in shaping how the company navigates the evolving landscape of online safety. You’ll lead strategic initiatives, optimize workflows, and implement cutting-edge solutions to mitigate risk and ensure compliance. This is an opportunity to make a real difference in how the company protects its users and maintains a secure platform.

As a Project Manager, you will:

• Define and execute the strategy for core legal and compliance workflows, integrating automation, AI, and process optimization to enhance maturity, efficiency, manage risks, and reduce costs.
• Spearhead the adoption of automation and AI across Legal & Compliance Operations by collaborating with product, engineering, and business lines to develop and deploy low-code/no-code automation solutions.
• Empower operations teams to create and manage self-serve workflows, minimizing manual effort and maximizing scalability.
• Apply a product-focused approach to operational challenges, exploring technology opportunities—including AI/ML—for process innovation.
• Meticulously maintain documentation, including program plans, deliverables, timelines, opportunity trackers, roadmaps, and action items.
• Hold project and task owners accountable for timely execution, proactively identify and mitigate risks, and escalate issues effectively.
• Execute diverse projects, varying in size and complexity, to achieve program and team objectives.
• Establish and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on data analysis and strategic goals.
• Lead strategic planning cycles, aligning roadmap milestones with company objectives and compliance obligations.
• Develop and maintain governance frameworks for operational readiness, program delivery, and cross-functional decision-making.
• Negotiate and communicate operational trade-offs, balancing regulatory, technical, and resource constraints to inform strategic decisions.
• Proactively identify risks, roadblocks, and dependencies across legal, product, compliance, and engineering teams.
• Lead clear and concise communication with leadership and stakeholders, including business reviews, escalation management, and root cause analysis. Prepare regular program-wide communications to raise awareness and promote engagement.

Must-Have Qualifications:

• 10+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience, or an educational degree in project management, business, marketing, technology, finance, or operations.
• Proven experience implementing automation and AI-driven initiatives to enhance operational efficiency.
• Solid understanding of AI capabilities and their application in Operations.
• Strong critical thinking skills and experience using data to anticipate, address challenges, and develop solutions.
• Familiarity with the Legal, Public Policy, or Regulatory landscape (including operations, audit, control/safeguard management).
• Excellent time-management and organizational skills, with the ability to navigate ambiguity and work independently.
• Experience collaborating in a matrix environment with diverse cross-functional teams to drive execution.
• Proven ability to resolve conflicts through win-win solutions, identify trade-offs, and prioritize effectively.
• Strong risk management and prioritization skills.
• Excellent verbal and written communication skills, with experience creating impactful executive-level presentations.

The target hiring compensation range for this role is $78.15 to $86.84 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.