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InsideOut Leadership Community

A space to connect, collaborate, and generate new ideas.

Leading in-house design, experience, and operations teams today is more challenging than ever. That's why we created InsideOut, a community custom-built for senior leaders at high-profile brands. Small format roundtables provide space to connect, collaborate and generate new ways to move business forward, faster.


sessions held to date


members attend 5+ sessions


as rated by members

Why InsideOut?

Trusted community

A like-minded group of senior in-house design and operations leaders.

“It's nice to have a community of leaders who you can rely on to help you through shared and unique issues as well as having a forum where you realize you aren't alone.”


Session topics are determined by the group.

“…crackerjack curation and moderation across all forums, meaningful and relevant topics and themes that I can leverage or apply in my day-to-day.”

Small groups

Up to 12 leaders gather for an interactive discussion.

“The immediate feedback obtained from other industry professionals at my equivalent level is refreshing. It's candid and refreshingly honest.”


Conversations are managed to keep them moving forward.

“I enjoy the conversations and perspectives very much as well as the learnable moments from others. Susie does a great job moderating and providing structure while keeping the sessions light and fun.”


Discussion conclusions are captured and distributed.

“I get a lot out of having meaningful discussions with leaders from other companies and business areas. There are always a ton of links, articles, or topics that I leave each session with.”

Lasting connections

Participants are local, consistent, and want to network.

“This has been a great community for networking, learning – and collaborating with other leaders. Susie does an amazing job keeping everyone engaged, and making sessions fun.”

Example Topics

  • Balancing Continuous Discovery with Continuous Delivery
  • Interview Best Practices
  • Focusing on the Future
  • Lead Your Way Workshop
  • Benchmarking Common Creative Projects
  • Pro Tips: Mentoring to Level Up with Felix Lee (ADPList)
  • Leading Resourcing Discussions
  • The Value of Design Leadership
  • Automating for Efficiency
  • Using Process Mapping to Bring Teams Together
  • How Technology is Shifting the Role of Ops
  • Influencing Senior Leadership
  • Building Culture in Dispersed Teams
  • Showing the Value of Listening to Customers

All the ways to join in.


Facilitated discussions on real-time, real-world challenges identified by members. Sessions are held online with in-person events twice a year in major cities across the U.S. Limited to 12 attendees.


Expert-led virtual sessions on leadership topics such as inspiring your team, workplace wellness, and coaching creatives. Sharpen your skills or develop a few more through our communitywide program.


Moderated conversations with InsideOut members at the vanguard of the design and experience industry. In this virtual series, leaders share their valued insights on business-critical topics and trends.

Women of InsideOut

A series of workshops and roundtables for female members who level the playing field by empowering and uplifting one another. These sessions focus on issues specific to women in leadership.


Before you go live at your next speaking engagement, prototype new material with trusted InsideOut peers. Each virtual session lasts 30 minutes with time for questions and feedback.

Special Editions

All-hands virtual events with leaders from outside our community who are embracing new technologies and ideas. Recent sessions featured two AI Show and Tells by Aquent Studios.

Upcoming Sessions

Date Group Connection
08/07 8:30 am ET New York (virtual) – Operations Unlocking More with Less Through Planning
08/07 5:00 pm ET New York (virtual) – Design & Experience Guiding the Org Through Change with Design
08/08 12:00 pm CT Chicago (virtual) – Operations Brand Relaunch Best Practices
08/08 4:30 pm CT Chicago (virtual) – Design & Experience Building Career Paths to Adapt for Emerging Tech
08/13 12:00 pm PT West Coast (virtual) – Design & Experience Finding Problems that AI Could Solve
08/14 10:00 am PT Los Angeles (virtual) – Operations Demonstrating Creative Team Value
08/14 1:00 pm PT Seattle (virtual) – Operations Trade-offs: Blue Sky Thinking on a Budget
08/15 12:00 pm PT San Francisco (virtual) – Operations Balancing Deadlines and PTO
08/15 4:30 pm PT West Coast (virtual) – Design & Experience Reigniting Culture for Distributed Teams

Insights from InsideOut

How to deepen relationships and build social capital that sticks.

Discover the intangible yet invaluable benefits of workplace social capital, including trust, shared norms, and enhanced collaboration.

InsideOutManaging People

By Susie Hall

Listen up, design leaders. InsideOut is now streaming.

Learn from industry experts with our new resource—InsideOut: Design Leadership Insights. Now available anytime, anywhere.

InsideOutManaging People

By Susie Hall

Create a new commitment to team morale.

How leaders can bolster spirits for their teams—and themselves—even in tough times. 

InsideOutManaging PeopleRemote & Asynchronous Work

By Susie Hall

Design leadership is vital—here's how to explain why.

Discover why design leadership is so important and how it can help drive innovation, build trust, and create competitive advantages.

InsideOutManaging People

By Susie Hall

Eight steps to launching a successful mentorship program. 

All parties benefit from mentorship, and doing so is much easier than you may think.

InsideOutManaging People

By Susie Hall

The automation revolution: efficiency in the creative process. 

Smart tools and systems give back time to the whole team, and operations leaders can lead the way.

InsideOutManaging PeopleRemote & Asynchronous Work

By Susie Hall

Leveraging face-to-face opportunities in a hybrid work model. 

Looking for ways to promote creativity among your team members? Learn how successful teams ignited creativity and improved team relationships with these strategies.

InsideOutManaging PeopleRemote & Asynchronous Work

By Aquent

Uncover the truth about return-to-office challenges.  

Leaders collaborate on returning to the office and making the most of hybrid for design and creative teams. 

InsideOutManaging PeopleRemote & Asynchronous Work

By Aquent

Start hosting better virtual social events. 

Get creative ideas for interactive activities, learn how to structure your event, and discover best practices for gathering feedback. 

InsideOutManaging PeopleRemote & Asynchronous Work

By Susie Hall

Interested in our community?

InsideOut members are:

  • Senior in-house leaders in creative, design, experience, or operations.
  • Working at a high-profile, well-recognized brand in any industry.
  • Responsible for staff and budget.
  • Seeking a collaborative space to learn from experienced peers.
  • Located in the U.S.