Skip navigation logo

The broken business model of staffing agencies

Aquent CEO argues it’s time for change that adds value for clients.

“Our industry needs to start separating recruitment and employment.”


Staffing companies are giving away the service they're known for the most (recruitment) and charging for a service they don't do particularly well (employment). It is time for a change. Our industry needs to start separating recruitment and employment — from how we structure our services to our pricing models to client agreements. We need to start investing more in employment services so that we're actually adding value for our clients. We need to devote resources to treating talent as the employees they are instead of treating them as an afterthought.

This article originally appeared on

Latest Articles.