B2B Sales Content Marketer / Lifecycle Marketing

Overview

Please note, this role requires a hybrid work schedule in New York City. Must be able to work on-site on Tuesday, Wednesday, and Thursday. Remote on Monday and Friday.

Join a globally recognized technology leader at the forefront of innovation, dedicated to empowering businesses and individuals through groundbreaking platforms and services. This organization fosters a dynamic environment where creativity, collaboration, and customer focus drive every initiative. As a key partner, Aquent is seeking exceptional talent to contribute to their mission of delivering unparalleled value and experience.

Are you a passionate marketing professional eager to make a tangible impact on how businesses connect with their audience? Our client is looking for a driven individual to step into a pivotal role, shaping and expanding their customer lifecycle program. You’ll be instrumental in crafting engaging, relevant, and educational content that empowers marketers to maximize the value of their robust advertising ecosystem. Your work will directly influence customer success, helping them onboard seamlessly, scale effectively, and optimize their promotional efforts to achieve significant business growth. This is an exciting opportunity to champion new ideas, drive innovation, and play a critical role in evolving our marketing initiatives.

In this role, you will serve as a vital contributor, collaborating with cross-functional teams to manage and grow comprehensive customer lifecycle programs. You will be at the heart of developing and deploying B2B marketing communications, ensuring customers receive the support and insights they need to thrive. Your expertise will be crucial in program management, deriving valuable insights from data, and driving the successful launch of new marketing initiatives. Your efforts will directly contribute to enhancing customer satisfaction, fostering long-term customer relationships, and ultimately driving the continued growth and success of businesses utilizing our advertising platforms.

Primary Duties:

• Develop and create B2B customer lifecycle marketing communications, customer programs, and creative deliverables.
• Collaborate effectively with cross-functional teams to support overall program management.
• Share valuable insights to inform decision-making and program optimization.
• Champion new ideas to maintain high customer engagement and drive program evolution.
• Support the successful launch of new marketing initiatives.

Required Skills & Experience:

• At least three years of work experience within a marketing organization or creative agency.
• Hands-on experience in the development and creation of B2B customer lifecycle marketing communications, customer programs, and creative deliverables
• Demonstrated passion for creating exceptional customer experiences that deliver both delight and value.
• Proven ability to partner effectively with cross-functional teams.
• Excellent organizational and multi-tasking skills with meticulous attention to detail.
• Familiarity with leveraging data and insights to inform strategic decision-making.
• A savvy approach to tackling issues and providing creative solutions.
• Strong written and verbal communication skills.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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