Content Designer IV

Overview

Our financial partner has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, they empowers consumers and merchants in approximately 200 markets to thrive in the global economy through its global, two-sided network.

Their core values of Inclusion, Innovation, Collaboration, and Wellness are the foundation of our business — inspiring us to work as one global team with our customers at the center of everything we do.

As part of the Experience Design team, Content Design is responsible for creating data-informed content for the brands’ digital experiences. Content designers partner with UX designers, researchers, product managers, engineers, and others to create user-centered experiences for people and businesses around the world. We’re a passionate and energetic group that creatively solves problems and values collaboration and diverse opinions.

Responsibilities in this role include:
• Plan and write UX content for web experiences.
• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.  
• Drive the definition of a clear and actionable strategic direction for content in this problem/solution space.  
• Coordinate and advise content designers on other teams to share context and clarity you’ve gleaned from customer research.  
• Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.    
• Present your design solutions and rationale to leadership (director-level+).
• Collaborate with Design on page layout, interactions, and visual tone.    
 

Requirements
• 6+ years of experience as a content design, UX Writer, or content strategist.
• Excellent writing and critical thinking skills.    
• Experience working with content standards, such as style and voice and tone guidelines.    
• At ease managing multiple projects and deadlines simultaneously, setting stakeholder expectations, working individually, and collaborating across teams.    
• Experience in financial services, payments, crypto currency, B2B or B2C e-commerce is preferred.  

Top 3 Must Haves: 

1. Exceptional writing skills, with the ability to craft clear, engaging, and user-focused content.
2. Experience developing and managing website content, with strong knowledge of web content best practices, usability, and accessibility standards.
3. Proficiency in Figma, including collaboration with design and product teams to align content with visual and interaction design

Nice to Have:

• Demonstrated initiative and proactivity in learning about products and understanding business context, Strong sense of ownership and accountability for content quality and web property performance, Experience with SEO best practices and optimizing content for search visibility.
• Years of Experience: 8+ years
• Degrees or Certifications: Experience based, nice to have in English, journalism or marketing

The target hiring compensation range for this role is $54 to $60. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.