Account Coordinator

Overview

This is a 100% remote position based in the United States. It will start as a 8-9 month engagement and could extend up to 18 months.

The Account Coordinator starts the day by checking and organizing a high volume of incoming emails—over 200 daily—making sure nothing important gets missed. They help schedule meetings, confirm logistics, and follow up on tasks from previous conversations. If a campaign is underway, they track progress and make sure partner-led efforts (like those focused on key nonprofit groups) stay on course.

Throughout the day, they help clean up and organize the sales pipeline, which includes opportunities with organizations like Goodwill, Planned Parenthood, Catholic Charities, Salvation Army, and YMCA. Many of these entries are missing key details, so the coordinator works to fill in the gaps and identify new leads. They also support partner engagement by helping coordinate sessions and follow-ups across a large number of accounts—over 1,300 and growing. This means keeping track of who’s been contacted, what was discussed, and what needs to happen next. They also support partner engagement by helping coordinate sessions and follow-ups across a large number of accounts—over 1,300 and growing. This means keeping track of who’s been contacted, what was discussed, and what needs to happen next.

What You Will Do:

• Reclaim ~100 hours/week of seller time by managing emails, meetings, and follow-ups.
• Accelerate pipeline movement and ensure timely lead follow-up from 20+ annual events.
• Surface net new opportunities across decentralized customer networks.
• Track and support partner-led campaigns and ensure clean handoffs between teams.
• Draft BVAs, ROI summaries, and proposals for leadership review.
• Improve engagement cadence and support onboarding/training logistics.
• Define and own repeatable processes for tagging, routing, and campaign follow-through.
• Collaborate effectively with internal stakeholders and respond to feedback.

What You Will Bring:

• 3–5 years in operations, executive support, or coordination roles.
• 2–4 years experience in business documentation and reporting.
• 2–3 years hands-on experience managing CRM (Microsoft Dynamics 365) data, campaign tracking, and partner engagement.
• Ability to manage high-volume communications, coordinate meetings, and track action items.
• Proficiency in drafting summaries, proposals, and using tools like Excel and PowerPoint.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.