UX Researcher

Overview

As a User Experience (UX) Researcher, you conduct research projects of medium complexity to learn about users and their needs with little oversight. You use a variety of methods to collect and analyze data, and then share your findings with the team to improve products and services. You create high-quality communications about findings and recommendations, and have a deep understanding of user needs, pain points, motivations, values, goals, constraints, and opportunities. You have a close working relationship with your team and participate in cross-team collaborations with peers. You are always learning and growing in your field. 

Responsibilities include: 
– With minimal guidance, identify ideas to improve products and services through research-driven insights and recommendations. Utilize user-centric thinking to unblock and inspire partners and collaboratively solve moderately scoped constraints in strategy, product or technology.
– Contribute to developing a holistic research program by planning, designing, and engaging in strategic and tactical research that informs the product/service/business while increasing knowledge about users. Identify and adapt to evolving user needs by adapting research approaches. Execute analysis for medium-sized research projects or programs. Quantitative researchers may contribute to code reviews, if applicable.
– Conduct moderately scoped research to identify user needs and business opportunities that further product and business goals by demonstrating understanding and empathy of the user and the business. Perform research that increases user empathy and informs user-centric thinking with cross-functional partners.
– Plan and prioritize research across projects in alignment with larger project goals, and communicate priorities to team members. Collaborate with partners to identify opportunities to expand responsibilities within the immediate product team. Anticipate and remove roadblocks with the potential to impede progress, with minimal guidance from senior team members or managers.
– Guide product direction through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs, with minimal guidance. Demonstrate awareness of how multiple qualitative and quantitative research efforts come together to influence the team or project.
– Help to identify, create, and effectively apply key insights and metrics in the evaluation of product or service impact. Utilize understanding of the business goals, product ecosystem, and user trends to guide research-driven, user-centric thinking and decision-making.
– Build consensus within one or more projects/teams and gain support for research-based, user-centric solutions. Communicate research insights and recommendations to stakeholders and work to apply and integrate into product and planning.

Minimum role qualification requires proficiency in:
– Team Management
– Ethical UX research
– UX storytelling
– Research processes
– UX research methodology
– Product development lifecycle
– Human/user behavior
– Interactive technology
– UX systems thinking

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.