Associate Manager Site Merchandising

Overview

Elevate the digital shopping experience for millions as a Manager of Site Merchandising & Operations with a leading global retailer, partnering with Aquent. You will be instrumental in shaping the online journey, optimizing product discoverability, and crafting compelling digital stories that resonate with customers. This is an opportunity to blend data-driven insights with creative merchandising strategies to drive engagement and create a truly exceptional online retail experience.
This exciting opportunity will empower you to transform the digital landscape of a retail giant. As a key player in their digital evolution, you’ll be responsible for the day-to-day site merchandising operations, ensuring a seamless and engaging experience for online shoppers. Your expertise will be essential in bringing seasonal campaigns and evergreen experiences to life, optimizing product placement, and driving discoverability. Collaborate with marketing and category management teams, leverage data analysis to inform decisions, and contribute to a dynamic team focused on innovation and customer satisfaction.

***Plesae note; This role is hybrid out of Bentonville, AR**

Responsibilities:

• Manage the day-to-day site merchandising operations, ensuring alignment with marketing calendars and overall digital vision.
• Oversee content, creative, and site merchandising processes to create a seamless and engaging online shopping experience.
• Develop wireframes and work orders for content and creative teams, creating site categories, shelves, and experiences using CMS and merchandising tools.
• Ensure seasonal and cross-category solutions are easily discoverable by customers.
• Build and optimize product shelves, ensuring data accuracy and completeness.
• Leverage search term analysis to boost product visibility and optimize navigation and content modules for increased customer engagement.
• Partner with Category Managers and Marketing Managers to design and develop compelling member experiences.
• Translate competitive insights and market trends into user-friendly and inspiring online shopping experiences.
• Analyze data to monitor performance, identify actionable insights, and provide recommendations for improvement.
• Manage multiple business plans and mid-sized site merchandising operations projects, ensuring on-time and accurate launches.
• Collaborate closely with Digital Experience, Site Merchandising/Operations, and Marketing teams to ensure cohesive content and optimal shop-ability.

Must-Have Qualifications:

• Proven experience in project management, site merchandising, eCommerce operations, and content management and optimization.
• Strong understanding of digital marketing strategies and execution.
• Excellent analytical skills with the ability to derive actionable insights from data.
• Exceptional collaboration and communication skills.
• Proficiency in CMS and merchandising tools.

Nice-to-Have Qualifications:

• Prior experience with a specific CMS platform is highly preferred.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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