Member Service Representative

Overview

Aquent has an EXCITING opportunity for a Member Service Representative!

While this position is 100% remote, the role requires someone who currently lives in Oklahoma.  For this reason, any non-Oklahoma-based candidate will not be considered.

In addition, to be considered for this role, you must:

• Be authorized to work in the United States.
• Not require sponsorship of any kind for the duration of the assignment.
• Be able to work on a W-2 basis.  C2C or 1099 is not permitted for this position.
• Be able to provide a screenshot of a speed test of your wired home internet connection.

Join a Fortune 500 healthcare company as a key member of their dynamic merchandising team! As a Member Service Representative, you will provide essential support to leadership, dive into business analytics, and craft impactful communications that drive strategic decision-making. This role offers a unique blend of administrative prowess, analytical thinking, and communication expertise, allowing you to contribute significantly to the team’s success.

As a Member Service Representative, you will:

• Provide comprehensive administrative support to the VP and Senior Director, managing calendars, travel arrangements, budgets, and meeting preparation.
• Conduct in-depth analysis of daily sales, seasonal trends, and vendor performance, translating data insights into actionable recommendations.
• Develop and deliver impactful communications to internal and external stakeholders, ensuring clarity and alignment on key performance indicators.
• Collaborate with cross-functional teams on special projects, contributing your analytical skills to support strategic initiatives.
• Prepare presentations for mid-level and senior executives, effectively conveying complex information in a clear and concise manner.

Must-Have Qualifications:

• High school diploma or GED
• At least 3 years of related experience
• Proficiency in spoken and written communication
• Strong organizational and prioritization skills
• Ability to handle confidential information with discretion and sound judgment

Nice-to-Have Qualifications:

• Bachelor’s Degree in Business Administration, Marketing, Finance, or a related field
• 2+ years of experience in a regulatory environment
• Experience with Medicare Part D enrollment processes

The target hiring compensation range for this role is $16.00 to $18.00 an hour. Compensation is based on several factors, including, but not limited to, education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.