SuccessFactors Analyst

Overview

Become an integral part of a global leader in consumer products, partnering with Aquent to make a real impact on their HR systems. As a SuccessFactors Analyst, you will play a critical role in ensuring the smooth operation and continuous improvement of the company’s HR systems, directly impacting employee experience and data-driven decision-making. Your expertise will be essential in supporting system users, optimizing processes, and providing valuable insights through robust reporting. This is an exciting opportunity to contribute to a dynamic environment and make a tangible difference in a global organization.

In this role, you will be responsible for:

• Providing Tier 1-3 technical support for SuccessFactors and other HR systems, researching and resolving issues, and providing break/fix solutions.
• Managing regular audits (e.g., SOX, EEO-1) by providing appropriate people data reports that ensure HR data governance compliance.
• Supporting the maintenance of HR data health across all HR systems.
• Preparing import templates for bulk data loads into SuccessFactors (e.g., merit changes).
• Monitoring and testing semi-annual SuccessFactors release functionality.
• Identifying process challenges and implementing appropriate corrections or improvements with associated team training.
• Responding to feedback to identify and deliver continuous improvement activities.
• Creating system reports, analyses, and insights as needed.
• Performing any other duties and responsibilities as assigned.

Must-Have Qualifications:

• Proven experience administering and configuring SuccessFactors to solve problems and implement changes.
• Experience triaging and managing tickets (Tier 1-3), acting as the front end for managing tickets across the platform.
• Ability to diagnose issues, collaborate with stakeholders, and manage solutions within the system.
• Strong time management skills with a focus on meeting deadlines and working independently.
• Proficiency in SuccessFactors reporting, including Canvas or Table reporting. Experience with Story reporting is a significant plus.
• Excellent interpersonal skills, including comfort with collaborating, networking, and working with stakeholders.
• Demonstrated accountability, results-oriented approach, and a focus on problem resolution.

Nice-to-Have Qualifications:

• Experience with ServiceNow.
• Familiarity with payroll systems or integrations and data flows within payroll systems.
• Experience with Qualitrix or similar systems.
• Experience with Ingentis or similar external org chart or design tools.
• Relevant certifications (e.g., EC).

The target hiring compensation range for this role is $82.14 to $91.27 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. . More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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