Community Manager

Overview

Elevate your social media expertise and become a vital part of a global beauty leader! Partnering with Aquent, you’ll have the opportunity to join a dynamic team as a Community Manager, where you’ll shape online conversations, cultivate thriving communities, and drive impactful engagement. As a Digital Beauty Advisor, you’ll be the voice of a prestigious brand, connecting with beauty enthusiasts across various platforms.

Ready to make your mark in the beauty industry? As a Community Manager, you will play a pivotal role in fostering online engagement and building brand loyalty. You’ll be the voice of the brand, responding to customer inquiries, monitoring social sentiment, and collaborating with internal teams to ensure a seamless customer experience. Your insights will directly impact marketing strategies, helping to shape how the brand connects with its audience.

Responsibilities:

• Engage with followers across social media platforms, responding to inquiries and fostering a positive online community.
• Develop and execute community engagement strategies, collaborating with cross-functional teams to align with overall marketing goals.
• Monitor social media trends and identify opportunities to enhance brand presence and engagement.
• Track and analyze community engagement metrics, providing data-driven insights to optimize social media strategies.
• Collaborate with customer care and brand teams to address customer issues and ensure a positive brand experience.
• Contribute to the development of best practices and toolkits for social media engagement.

Must-Have Qualifications:

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
• 2-3 years of experience in community management or social media marketing.
• Proven experience managing online communities, developing engagement strategies, and tracking performance metrics.
• Proficiency in Microsoft Office Suite, social media management platforms, and analytics tools.

Nice-to-Have Qualifications:

• Social Media Marketing/Community Management certifications.
• Excellent communication, project management, and time management skills.

The target hiring compensation range for this role is $28.71 to $31.91 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.