Design Researcher

Overview

Design Researcher –

This is a hybrid role with 3 days per week onsite in our client’s Toronto office.

Make a real impact on the user experience for millions of people! As a Design Researcher with Aquent, you’ll partner with a leading financial institution to shape the future of their digital products. You will be embedded within a product, journey, or channel team, working closely with designers, product managers, and developers. Your research will directly influence key product decisions, ensuring every client interaction feels valued and important.

Be a crucial part of a team that’s pushing the boundaries of digital product design, striving to improve the lives of people and communities. This is your chance to make a tangible difference in how people interact with technology.

In this dynamic role, you will:

• Develop a deep understanding of user needs and behaviors through various research methodologies.

• Collaborate with cross-functional teams to identify research opportunities and prioritize activities.

• Design and conduct user research studies, including both moderated and unmoderated sessions, covering complex and sensitive topics.

• Analyze research data and synthesize findings into actionable insights.

• Communicate research implications effectively to design teams and stakeholders, influencing product strategy and design decisions.

• Facilitate ideation sessions and collaborative workshops to translate research findings into tangible design solutions.

• Contribute to the growth of Design Research as a practice within the organization.

Must-Have Qualifications:

• BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field, or equivalent practical experience.

• A minimum of 3 years of experience in research.

• Technical understanding of design research theory and tools.

• Working knowledge of a variety of design research methodologies.

• Experience working on cross-functional teams.

Nice-to-Have Qualifications:

• MA/MS degree or certification in Psychology, Anthropology, Sociology, Information Studies, Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field.

• Appreciation for the potential of ‘design thinking.’

• Experience working within a large organization and within an agile environment.

• Experience contributing to the launch of a digital product.

The target hiring compensation range for this role is C$53.75 to C$63.75  an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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