Digital Product Designer

Overview

As a Digital Product Designer, you’ll play a pivotal role in shaping the future of digital experiences for a leading financial institution in Canada partnering with Aquent. You will be at the forefront of innovation, collaborating with talented teams to transform how millions of people interact with financial products and services. Your expertise in user-centered design will directly impact the customer journey, creating seamless and intuitive experiences that empower individuals and communities.

Join a team of passionate designers, product managers, and developers dedicated to pushing the boundaries of digital product design. Become an integral part of a culture that values design, fosters collaboration, and champions user-centricity. Contribute to a company that prioritizes customer experience and strives to be a global leader in digital innovation.

In this dynamic role, you will:

• Develop research activities to evaluate prototypes, enhance understanding of the current digital landscape, and uncover evolving user needs.
• Moderate live user sessions and internal stakeholder interviews, skillfully navigating complex or sensitive topics.
• Synthesize research findings into actionable insights, effectively communicating core themes and implications to design teams and stakeholders.
• Design and facilitate collaborative ideation sessions and workshops, fostering a culture of co-creation and innovation.
• Build strong relationships with key stakeholders within and outside of the design team, advocating for user-centered design principles.
• Support designers and business stakeholders in prioritizing research activities, ensuring alignment with strategic objectives.
• Develop diverse research fieldwork approaches (moderated and unmoderated) that address both business and design goals.

Must-Have Qualifications:

• BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field, or equivalent practical experience.
• A minimum of 3 years of experience in design research.
• Solid understanding of design research theory and proficiency with design research tools.
• Working knowledge of a variety of design research methodologies.
• Proven experience working effectively on cross-functional teams.

Nice-to-Have Qualifications:

• MA/MS degree or certification in a related field.
• Appreciation for the potential of ‘design thinking.’
• Experience working within a large organization and within an agile environment.
• Experience contributing to the launch of a digital product.

The target hiring compensation range for this role is C$57.37 to C$63.75 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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