Facility Manager

Overview

The Facility Manager is the key point of contact for the customer; they manage, supervise and aggregate internal and external services for delivery to the customer in providing a safe, productive environment for patients, guests, and employees. The Facility Manager will provide leadership, coordination, and support to the designated project teams, as well as ensuring that all projects are completed within budget, on schedule and meeting all program objective and appropriate governmental regulations. The Facility Manager II will also act as a liaison between the client/users and all other project participants including consultants, contractors, vendors and outside jurisdictional agencies.

Responsibilities:

• Manages, coordinates and liase facility services to include but not limited to parking, security, cleaning, landscaping, building system & equipment maintenance services, fire life safety, emergency response.
• 2Manages customer relationship through customer rounding, proactive interactions and regular site visits.
• Maintains healthy, safe work environment through education, training, visibility of unsafe practices, etc.
• Directly responsible for financial management of cost centers in portfolio. Actively seeks ways to improve cost efficiencies, including management of purchased services. Responsible for forecasting and variance reporting.
• Performs regular site or zone inspections for condition, safety and aesthetics to include partners, vendors, landlords-property managers for proper building maintenance and functionality; vendor/ partner meetings should include audit of quality indicators for adherence to scope of the contract. Acts as point of escalation in managing emergency events.
• Assists in the development of policies, guidelines, standards, and acts as department representative on committees and professional organizations.
• Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations; also ensures conformance to the requirements of all project participants.
• Assesses and documents project scope and program, describing the objectives, physical requirements, parameters, and constraints of the project, including not only the user’s functional needs but also hospital and external jurisdictional criteria for health and safety, operation, maintenance, energy efficiency, quality standards, contextual issues, and aesthetics.
• Manages the review and approval process to ensure appropriate approvals of all design work from schematic studies through final construction documents and related field changes and changes in scope; as well as approval for conceptual and detailed projects budgets.
• Prepares and maintains accurate, coherent, timely, and auditable project records/files, and cost estimates with department procedures; and ensures that space inventory reports are complete.
• As applicable, manages daily interaction with Landlord for adherence to service levels per the lease; assures that all appropriate Landlord approvals are obtained for alternations and tenant improvements and that paperwork is forwarded to.
• Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation to region.
• Manager as needed; reads leases for general familiarity with terms and conditions.
• Manages the process of furnishing and equipment selection, purchasing, and installation.
• As applicable, works in partnership with internal teams to manage compliance with Fire Life Safety regulations including adherence to lease terms regarding Joint Commission.
• Oversees project management as needed for cosmetic upgrades. Manages labor pool to coordinate facilities requests as applicable.
• Manages the selection process and contract negotiations for consultants, contractors, and vendors.
• Completes ICRA/PCRA documentation per policy.
• Participate in the FS&P On Call System.
• Advances staff development by on-the-job training.
• This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary. The employee may receive additional compensation if assigned as part of hte Facilities Services & Planning (FS&P) Leader on Call Program.

Experience:

• Bachelor’s degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.
• 2-3 of progressively responsible and directly related work experience
• Valid California Driver’s License
• Preferred professional designations;
• Professional designations through Building Owners and Managers Institute (BOMI).
• Professional designations through International Facility Management Association (IFMA).
• Professional designations through Commercial Real Estate Certification Institute (CRECI).
• Ability to apply judgment and make informed decisions.
• Ability to conduct analysis and formulate conclusions.
• Ability to effectively prioritize work and meet deadlines in a fast-paced environment.
• Ability to foster effective working relationships and build consensus.
• Ability to plan, organize and manage building operational services; develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• Ability to understand the terms of a contract for facilities maintenance or repair and ensure that work is performed accordingly to that contract.
• Knowledge of regulations, procedures or technical reference materials relating to building maintenance.

The target hiring compensation range for this role is $61.11 to $67.91 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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