Senior Program Manager

Overview

We’re seeking an experienced Program Manager to drive strategic initiatives and lead transformational programs across our global organization. This role will be instrumental in developing and implementing programs that enhance customer experience, team effectiveness, and business performance.

Key Responsibilities

• Develop and execute multi-year strategic initiatives to drive business growth and operational excellence
• Oversee global programs that enable leaders and teams to deliver superior customer service
• Create and manage comprehensive project timelines, including risk assessment and contingency planning
• Lead program implementation with robust feedback mechanisms for continuous improvement
• Partner cross-functionally to optimize program performance and enhance customer/team experience
• Design and implement change management strategies to drive adoption of new tools and processes
• Establish and track success metrics for critical initiatives
• Develop business requirements for solution implementation and upgrades
• Build consensus and influence across organizational levels

Qualifications

• Proven track record in program management and strategic initiative development
• Experience in change management and organizational transformation
• Strong analytical and problem-solving capabilities
• Excellence in stakeholder management and cross-functional collaboration
• Ability to influence without direct authority
• Experience with global program implementation preferred
• Former Tech experience, a plus

Work Environment

• 12-18 month temporary assignment for engagement
• Hybrid schedule with Tuesday-Thursday onsite in Cupertino, CA
• Fast-paced, dynamic environment requiring flexibility and adaptability

The target hiring compensation range for this role is $90 to $95/HR. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive