Senior Operations & Program Manager, Employee Communications and Engagement

Overview

Partner with Aquent to make a transformative impact at a pioneering technology company reshaping the future of mobility. We are seeking a dynamic, highly organized professional to step into a pivotal operational leadership role, driving key initiatives, managing critical business rhythms, and keeping a high-performing team aligned and energized during an exciting period of growth.

About the Company

Our client is a visionary leader in the technology and mobility space, dedicated to creating safer, more efficient, and sustainable solutions for the future. Driven by innovation and a collaborative culture, they are redefining how people connect and move. By joining this team, you will be part of an organization that values forward-thinking ideas, operational excellence, and an inclusive, engaging workplace environment.

The Opportunity

In this crucial role, you will serve as the operational backbone for the executive operations, employee communications, and engagement team. As a trusted partner to leadership, you will keep complex, cross-functional initiatives moving forward seamlessly. From managing budgets and driving team operating rhythms to leading special projects in employee experience, wellness, and internal events, your work will directly shape company culture and operational efficiency. This is an incredible opportunity to bring order to fast-paced environments, lead with autonomy, and make a visible impact across the entire organization.

Key Responsibilities

• Serve as the operational lead, managing priorities, preparing leadership meetings, and keeping cross-functional work moving forward.
• Own the team budget, including monthly closeouts, forecasting, quarterly finance check-ins, and year-end actuals.
• Run the team’s operating rhythm by preparing agendas, quarterly reports, supporting planning processes, and driving action plans from employee feedback.
• Support hiring and onboarding logistics, creating welcoming and comprehensive materials for new team members.
• Drive internal AI tool adoption, leading weekly sharing sessions and monthly deep dives to improve team workflows.
• Manage review processes for team communications and maintain integrated communications roadmaps.
• Lead special projects across employee engagement and communications, including wellness initiatives, internal events, employer branding, recognition programs, and communication playbooks.

Required Qualifications

• 7+ years of experience in business operations, chief of staff, program management, consulting, or a similar operational role, preferably within a fast-paced technology environment.
• Bachelor’s degree or equivalent practical experience.
• Hands-on budget ownership experience, including forecasting, monthly closeouts, and partnering with finance teams.
• Proven experience supporting senior leaders in a chief of staff or executive partner capacity, demonstrating exceptional judgment and discretion with confidential information.
• Excellent project management skills with a track record of tracking progress and meeting deadlines across multiple concurrent workstreams.
• Strong proficiency with Google Workspace (Google Sheets, Docs, Slides) and project management tools such as Asana.
• Outstanding written, verbal, and presentation communication skills with meticulous attention to detail.

Preferred Qualifications

• Experience in internal communications, employee engagement, or People/HR programs.
• Experience writing communications playbooks or executive-level communications.
• Experience managing vendor relationships and utilizing procurement systems.
• Experience implementing new tools, change management principles, or driving AI tool adoption.
• Experience supporting company-wide events, such as all-hands meetings.