Quality, Regulatory, Safety and Trust Specialist (III)

Overview

Imagine playing a pivotal role at the intersection of cutting-edge artificial intelligence and consumer-facing digital health technologies. Partnering with Aquent and our industry-leading tech client, you will help safeguard the quality, safety, regulatory compliance, and trust across major product areas, including Gemini, YouTube, and Cloud. Working within a collaborative, global team of ~10 people, your guidance will directly ensure that innovative health features, conversational AI experiences, and consumer digital tools launch safely and compliantly.

About Our Partner and the Role

Aquent has partnered with a global technology leader to provide 4-month employee leave coverage based in Mountain View, CA. Reporting directly to the Regulatory, Quality, and Safety Operations leadership, you will serve as the first line of regulatory advisory and review for cross-functional product and marketing teams. The person on leave has already stepped away, so you will partner closely with line management to ramp up quickly and provide immediate operational coverage. ​

What You Will Do

• First-Line Regulatory Advisory: Act as the primary point of contact for product teams across Gemini, YouTube, and Cloud, fielding ad-hoc regulatory, safety, and quality questions.

• Proposal & Marketing Reviews: Conduct weekly regulatory reviews of product proposals and evaluate marketing, communications, and PR materials to ensure appropriateness, compliance, and proper guardrails.

• High-Priority Escalations: Identify potential risks outside approved guardrails, structure actionable proposals, and escalate complex determinations to senior leadership under tight turnarounds (~48-hour SLAs).

• Regulatory Intelligence & Tracking: Monitor, track, and interpret emerging domestic and global laws, guidelines, and standards, translating complex implications into clear guidance for internal teams.

• Cross-Functional Partnership: Collaborate daily with Product Managers, Legal, and the broader global operations team to align feature rollouts with organizational policies.

• AI-Assisted Workflows: Evaluate ML/LLM models for quality and safety considerations and leverage AI tools or agents to accelerate internal regulatory tasks.

What You Bring

• Experience: 4+ years of professional experience in regulatory affairs, quality operations, or compliance.

• Domain Focus: Demonstrated experience operating in consumer-facing digital health and AI or digital technology environments (startups, large tech firms, or consulting backgrounds are all welcome).

• Regulatory Frameworks:

  • Strong working knowledge of FDA-related regulations governing consumer digital health and software.

  • Working familiarity or awareness of EU MDR, GDPR/privacy, and cybersecurity standards is a distinct advantage.

• AI / ML Literacy: Familiarity with machine learning and Large Language Models (LLMs)—specifically experience evaluating models for safety/quality and using AI agents to streamline day-to-day regulatory operations (model development/coding is not required).

• Stakeholder Alignment: Proven track record collaborating seamlessly with Product Management and Legal teams, with a clear understanding of when to escalate strategic regulatory decisions.

• Communication & Speed: Strong verbal and written communication skills with the agility to manage both steady weekly reviews and rapid 48-hour escalation cycles.