Sr Account Manager

Overview

Aquent Studios is at the forefront of powering innovative enterprise technology companies, driving their marketing and creative initiatives to new heights. We partner with industry leaders to embed strategic talent and build bespoke solutions that redefine how work gets done, transforming visions into impactful realities for our clients.

Are you ready to transcend traditional account management and truly own the narrative of client success? We are seeking an entrepreneurial and high-impact individual to lead, scale, and revolutionize our partnership with a flagship enterprise technology client. This isn’t about transactional hand-offs; it’s about being an end-to-end visionary who architects ground-breaking solutions, builds unshakeable trust, and drives tangible results from whiteboard concept to operational excellence. If you thrive on transforming ambiguity into opportunity and are eager to leave a significant mark on how a major tech player innovates and operates, this high-visibility role offers an unparalleled platform to accelerate your career and shape the future of creative and marketing operations.

What You’ll Do

• Lead the complete client engagement lifecycle, from initial discovery and strategic pitch development through SOW authoring, negotiation, kickoff, and ensuring long-term account health and growth.
• Deeply embed within client product groups and business units, expertly translating complex operational challenges into high-impact programs spanning creative services, marketing operations, digital experience, and content strategy.
• Collaborate closely with internal practice leads, creative directors, and technical teams to design scalable managed service models and bespoke execution plans that deliver exceptional value.
• Actively integrate cutting-edge generative AI tools and automated systems into client operating models, enabling them to significantly reduce delivery friction and reimagine operational workflows.
• Take full ownership of pipeline forecasting, achieving gross margin targets, and ensuring engagement profitability, meticulously managing scopes, schedules, and client expectations.
• Maintain active, strategic oversight throughout project implementation, ensuring that every client promise translates directly into operational excellence and measurable impact on the ground.

What You Bring

• A Bachelor’s degree in Marketing, Communication, Business, or a related discipline, complemented by demonstrated academic performance or clear evidence of intellectual curiosity and initiative (e.g., independent projects, leadership roles, relevant certifications, or continuous self-directed learning).
• 6–8 years of progressive experience in account management, client success, agency delivery, or management consulting, with a proven track record of direct ownership over enterprise or corporate accounts within agency environments.
• Hands-on expertise in independently scoping complex engagements, authoring detailed Statements of Work (SOWs), managing budgets, and skillfully negotiating contracts.
• A solid foundational understanding of creative production processes, digital marketing operations, content pipelines, or managed service delivery models.
• Practical, hands-on experience utilizing generative AI tools such as ChatGPT, Claude, and Microsoft Copilot, alongside workflow automation tools, to optimize processes and design innovative client capabilities.
• An innate ability to deconstruct complex, ambiguous client challenges and architect structured, repeatable delivery systems that drive efficiency and clarity.
• Comfort and proficiency in engaging with director and VP-level stakeholders within dynamic, fast-moving enterprise technology environments.

Stand Out Qualities

• Prior experience embedding within large-scale technology enterprises.
• A genuine builder profile: someone comfortable testing unproven service offerings, iterating rapidly based on client feedback, and independently developing account playbooks from the ground up.