Technical Content Manager

Overview

We are seeking a hands-on, technically oriented Content Program Manager (CPM) to join our transformation team during an intense, high-velocity period focused on AI-enabled content and tooling.

In this role, you will act as a direct extension of the Lead Product Manager. Your primary mission is to stabilize operations, unblock the team, and ensure flawless execution. This is not a content creation or writing role. Instead, you will be orchestrating, validating, and operationalizing modern content workflows that heavily leverage AI tools. You will be fully embedded in our day-to-day operations, bringing structure, accountability, and velocity to our most innovative workstreams.

Key Responsibilities

• Program & Project Management: Drive day-to-day operational execution across multiple fast-moving workstreams. Track action items, manage follow-ups, and ensure strict accountability and closure across the team.
• Operational Integration: Act as a fully integrated, direct member of the team. You will attend all core meetings and take direct ownership of initiatives without intermediary or managed-service layers.
• AI Workflow Orchestration: Comfortably navigate an AI-assisted content ecosystem. Validate and operationalize content workflows rather than drafting content from scratch.
• UAT & Feedback Enablement: Support User Acceptance Testing (UAT), actively listen for feedback across reviews, track bugs or technical issues, and ensure the right owners close the loop.
• Innovation Support: Champion new ways of working for content teams by supporting AI tooling initiatives and driving operational maturity in an ambiguous, rapidly evolving environment.

Candidate Profile & Qualifications

• Proven Program Management Experience: Solid background as a Content PM, Technical Project Manager, or Program Manager in a fast-paced tech environment.
• Practical AI Fluency: Deep, hands-on comfort with AI-enabled workflows and developer tools (e.g., Copilot CLI or similar terminal-based tools). Note: Candidates will be asked to demonstrate practical, hands-on terminal/AI tool skills during the interview process.
• Technical Aptitude: Ability to actively participate in UAT, identify bugs, and communicate effectively with technical and product stakeholders.
• Operational Rigor: Exceptional organizational skills with a knack for turning meeting notes and high-level ideas into structured, trackable action items.
• Thrives in Ambiguity: Ability to operate autonomously, pivot quickly, and maintain high velocity during organizational or technological transformations.

What This Role Is NOT

• This is not a copywriting, technical writing, or content creation role.
• This is not a high-level strategy or tooling development role; it is an execution-focused, operational role.

#LI-TC1