Product Manager

Overview

Aquent is proud to partner with a leading firm in the financial services industry, dedicated to empowering individuals and institutions through innovative and accessible financial solutions. This organization is committed to client-centricity, leveraging technology to deliver best-in-class digital experiences that simplify complex processes and make every interaction seamless and intuitive. Join a team that values collaboration, innovation, and a relentless focus on solving client needs to shape the future of financial services.

Are you a passionate digital product leader ready to make a significant impact? We are seeking a dynamic Product Manager to drive the evolution of our digital solutions, with a critical focus on transforming traditional paper forms into modern, intuitive digital experiences. In this pivotal role, you will be at the forefront of enhancing client journeys and operational efficiency, directly influencing how our clients interact with our services. You’ll collaborate across the enterprise, turning complex challenges into simple, elegant digital solutions that clients will love, and play a key role in shaping our product strategy and backlog. If you thrive on defining innovative digital products and possess exceptional communication skills to rally stakeholders, this is your opportunity to build experiences that truly matter.

**What You’ll Do**

* **Define and Deliver Digital Capabilities:** Lead the charge in gathering requirements for new digital web form capabilities, translating intricate business needs and analysis into precise form logic, including data elements, validations, conditional flows, and robust exception handling.
* **Optimize Client and Operational Journeys:** Ensure all requirements are meticulously crafted to reflect end-to-end client and operational journeys, directly contributing to digitization goals that reduce errors and simplify user experiences.
* **Collaborate for Scalable Solutions:** Partner closely with user experience (UX) and technology teams to refine requirements, fostering the creation of scalable, reusable solutions that adhere to platform standards.
* **Drive Strategic Prioritization:** Analyze high-volume and high-impact paper forms to identify prime digitization opportunities, collaborating with stakeholders to prioritize initiatives based on volume, impact, complexity, and feasibility.
* **Manage Product Backlog:** Translate overarching business priorities and requirements into clear feature definitions and a well-sequenced delivery roadmap, effectively managing the product opportunity backlog.
* **Ensure Cross-Functional Alignment:** Drive alignment across product, UX, technology, operations, and client experience teams, ensuring a shared understanding of scope, priorities, and timelines for successful digital form solution delivery.
* **Oversee Risk and Governance:** Proactively identify dependencies, risks, and tradeoffs across various workstreams, leading efforts to resolve them and ensuring that all deliveries align with key objectives, metrics, and overall program goals.

**Must-Have Qualifications:**

* Demonstrated experience as a Product Manager or Product Owner, specifically supporting digital products, platforms, or operational initiatives.
* Proven ability to define product strategy, manage complex backlogs, and drive successful execution from concept to launch.
* Extensive experience collaborating effectively across diverse cross-functional teams, including Product, Technology, UX, Operations, and Client Experience.
* Exceptional communication skills, with a strong ability to influence and align stakeholders at all levels of the organization.
* A track record of successfully managing multiple priorities simultaneously and consistently delivering impactful results.

**Nice-to-Have Qualifications:**

* Experience with forms digitization, workflow automation, or the implementation of enterprise platforms.
* Background in financial services.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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