Business Analyst 3

Overview

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.

Job Responsibilities:
• Establish and maintain communication services across business units or from the project team to the organization.
• Maintain the storage and retrieval of all project communications data and business metrics.
• Review contracts, cost proposals and contract supplements.
• Set up project and work breakdown structures.
• Establish and document business processes.
• Track project budgets and expenditures, monitor transaction controls and costs against budgets.
• Predict potential budget overruns and offer solutions.

Skills:
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Ability to apply accounting and mathematical principles to work as needed.
• Ability to analyze business trends and project future revenues and expenses.
• Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.

Education/Experience:
• Bachelor’s degree in business management, economics, finance, accounting or relevant field required.
• 5-7 years’ experience required.

HARD SKILLS:
Minimum 5–7 years’ experience with requirements elicitation and documentation, including business requirements, functional/non-functional requirements, user stories, and process flows.
Minimum 5–7 years’ experience with data analysis and reporting, including Excel, SQL, Power BI, trend analysis, gap analysis, and translating data into business insights.
Minimum 5–7 years’ experience with process analysis and stakeholder translation, including as-is/to-be process mapping and translating business needs into operational requirements to support decision-making.