Clerical Assistant

Overview

Join a leading organization in the essential services sector, dedicated to delivering reliable and critical infrastructure solutions. This company is at the forefront of innovation, constantly striving to enhance operational efficiency and customer satisfaction. They foster a dynamic environment where every team member plays a vital role in ensuring seamless operations and contributing to the well-being of the communities they serve.

Are you a highly organized and detail-oriented professional eager to make a significant impact within a vital operational team? We are seeking a talented individual to step into a pivotal support role, where your precision, proactive decision-making, and ability to manage critical information will directly contribute to the smooth functioning of essential services. This is an exciting opportunity to become an indispensable part of a team that keeps everything running, ensuring accuracy and efficiency in every task.

In this role, you will be the backbone of administrative support, handling a diverse range of clerical duties that ensure operational continuity and data integrity. You will be instrumental in managing information across various platforms, supporting both internal stakeholders and external customers, and maintaining the high standards of accuracy and efficiency that define this organization. Your dedication to detail and proactive approach will directly enhance operational efficiency, streamline information flow, and support critical decision-making across the organization. By maintaining impeccable records and providing timely support, you will empower teams to deliver exceptional service and uphold the company’s commitment to reliability and excellence.

**Primary Duties:**

* Perform general office functions including filing, scanning, photocopying, and mailing.
* Review and accurately file critical documents.
* Compile and maintain comprehensive tracking system reports.
* Process specifications, procedures, and drawings with meticulous attention to detail.
* Log and track information efficiently across multiple applications.
* Conduct thorough research to address customer inquiries.
* Prepare detailed status reports for management and team review.
* Respond promptly and professionally to customer and internal phone inquiries.

**Must-Have Qualifications:**

* High school diploma or equivalent.
* 1-3 years of professional experience in a clerical or administrative support role.
* Exceptional proficiency in Microsoft Office Suite, including Word, Excel, Teams, and Outlook.
* Proven ability to perform accurate data entry and maintain high data integrity across systems.
* Strong clerical and organizational skills, including the ability to create and maintain spreadsheets, reports, and tracking documents.
* Demonstrated strong written, verbal, interpersonal, and telephone communication skills.
* Ability to work collaboratively and effectively within a team environment.
* Keen attention to detail with a high degree of accuracy in reviewing documentation, compiling reports, and processing information.
* Ability to identify discrepancies, ensure completeness of records, and maintain data integrity across multiple systems.
* Strong ability to interpret operational notes and independently determine next steps.
* Demonstrated ability to follow workflow logic and apply standard operating procedures without constant oversight.
* Experience working across multiple systems and reconciling information between platforms.
* Ability to make sound, timely decisions based on documented information.
* Strong decision-making skills with the confidence to act based on documented information.
* Ability to manage multiple tasks and shifting priorities effectively in a fast-paced, KPI-driven environment.
* Ability to quickly learn and navigate new corporate systems and departmental tools
* Demonstrated ability to effectively multitask in a dynamic work setting.

This is a HYBRID role in Rye, NY (3 days / week onsite) and training will be 4 days / week onsite, so only local canddiates will be considered. 

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