Creative Operations Specialist

Overview

Aquent is partnering with a globally recognized leader in the sports industry, a company dedicated to inspiring athletes and fostering a love for sport worldwide. This organization is at the forefront of creating iconic products that define team identity and performance. Join their dynamic team and play a pivotal role in ensuring that every product reflects world-class quality and design, directly contributing to the brand’s credibility and customer satisfaction. Your work will directly impact the visual representation of teams, ensuring a seamless and delightful experience from concept to delivery.

The Opportunity

We are seeking a proactive and detail-oriented individual to join an operational team focused on artwork excellence. In this role, you will be instrumental in coordinating and facilitating the intricate artwork processes for team products. You will be a key player in maintaining smooth operations, enhancing efficiency, and ensuring that the visual elements of team uniforms and gear are perfectly executed, embodying the shared identity of teams around the globe.

What You’ll Do

* Support the artwork management team by administering their tools, including managing user access, permissions, and accounts.
* Maintain and update standard operating procedure documents for artwork business processes, covering image approval, design creation, and user interfaces.
* Monitor and report on key performance indicators related to artwork and embellishment, tracking product launches, approval workflows, artwork creation, and user satisfaction to proactively address process challenges.
* Assist customer service and artwork teams in resolving issues related to order completion, ensuring a smooth customer journey.
* Help maintain transparency regarding artwork status from order placement through to delivery, actively resolving issues and managing constraints to keep projects on track.

Who You Are

You are a highly organized and passionate individual with a keen eye for detail, ready to contribute to a fast-paced and evolving environment. You thrive on ensuring operational excellence and are excited by the opportunity to impact a globally recognized brand.

**Must-Have Qualifications:**

* Strong knowledge, understanding, and genuine passion for team sports.
* Self-directed and capable of working effectively in a constantly evolving environment.
* Exemplary multi-tasking and time management skills.
* Excellent command of the English language, both verbal and written, with the ability to communicate effectively with diverse stakeholders globally.
* Strong ability to organize and maintain data with precision.
* A collaborative team player with a proactive, “can-do” mentality.

**Nice-to-Have Qualifications:**

* Knowledge of industry-standard design software.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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