Interaction Designer

Overview

Aquent is partnering with a leading financial institution that is revolutionizing the digital landscape within its industry. This organization is committed to placing strategy, research, design principles, and technical innovation at the core of every endeavor, striving to deliver unparalleled digital experiences to millions. They are seeking exceptional digital professionals to drive this vision forward and make a tangible impact.

Are you ready to shape the digital world for millions of users? This is your chance to join a forward-thinking team where your creativity and problem-solving skills will directly influence the user experience of critical digital products. You’ll be at the forefront of innovation, working within an agile, iterative environment to analyze, design, and articulate a compelling design vision from concept to implementation. This role offers the unique opportunity to contribute to solutions that truly improve the lives of people and communities, pushing the boundaries of digital product design in a company that deeply values customer experience and stands as a global digital leader.

**What You’ll Do**

As a pivotal member of the team, you will collaborate with interdisciplinary colleagues and stakeholders, acting as a natural problem solver, communicator, and facilitator throughout the entire design process. Your expertise will be crucial in crafting intuitive and impactful digital interactions.

* **Interaction Design Strategy & Leadership:**
* Leverage your understanding of user interface patterns and behaviors to enhance user comprehension and optimize task performance.
* Design compelling visualizations and interactions that facilitate analytic thinking, especially with large datasets.
* Lead design critiques, evaluating interactions for inclusivity and offering expert guidance to cross-functional teams.
* Facilitate dynamic ideation sessions and collaborative work activities to foster innovation.
* Serve as the subject-matter expert for interaction design within the product design team.
* **Interaction Artifact Creation & Communication:**
* Apply a deep understanding of interaction design theory, research data, and best practices to inform all design decisions.
* Develop complex artifacts that effectively communicate task flows, touchpoints, user behaviors, and information exchange.
* Create intricate low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate design concepts.
* Produce detailed prototypes that provide precise delivery specifications for development teams.
* Present sophisticated interaction design work to senior stakeholders, articulating rationale and impact.
* **Research and Testing:**
* Facilitate comprehensive usability testing to gather critical user insights.
* Actively participate in or initiate various research activities to inform design.
* Conduct thorough research into interaction design strategies within the financial services sector and perform competitive audits relevant to specific design or business objectives.
* Perform detailed pattern, micro-interaction, and component design audits as needed to maintain consistency and quality.

**Why This Role Matters**

You will thrive in a supportive culture where designers are included, valued, and heard, surrounded by peers who are experts in their fields. Your work will directly impact millions of users, contributing to a company that is recognized as a global digital leader and genuinely prioritizes customer experience. This is an opportunity to join a team that is constantly innovating, pushing the boundaries of digital product design to improve lives and communities.

**What You’ll Bring**

* **Must-Have Qualifications:**
* A BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field, or equivalent practical experience.
* A minimum of 5 years of hands-on experience designing usable interfaces across diverse channels and platforms.
* Proven experience in an applied research setting, including successfully integrating user research into product designs and design practices.
* Demonstrated ability to clearly articulate design strategy, rationale, and logic, including describing benefits and highlighting risks associated with design decisions.
* Expertise with industry-standard design, prototyping, and research tools such as Figma, Mural, and UserTesting.com.

* **Bonus Points (Nice-to-Have Qualifications):**
* An MA/MS degree or certification in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field.
* A strong understanding of the strengths and shortcomings of various research methods, including when and how to apply them effectively during each product phase.
* An appreciation for the potential and application of ‘design thinking’ methodologies.
* Experience working within a large organization and within an agile development environment.

**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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