UX Writer

Overview

Make a real difference in patients’ lives! As a UX Writer at a Fortune 500 healthcare company, you will play a critical role in shaping clear, compassionate, and compliant digital experiences for patients and healthcare professionals. You will help translate complex healthcare information into intuitive, user-centered language that supports patients throughout their journey.

Working within a highly collaborative, cross-functional team, you’ll contribute to the design of connected portal experiences for innovative medicines—ensuring content is consistent, accessible, and aligned with regulatory requirements.

This exciting role offers the chance to:

• Improve patient support programs through thoughtful, human-centered content design.
• Shape portal experiences with clear, consistent, and compliant UX copy.
• Collaborate with designers, researchers, marketers, and legal/medical reviewers in a regulated healthcare environment.
• Help define how patients and providers interact with critical healthcare information.

As a UX Writer, you will:

• Support patient and provider portal experiences by writing clear, consistent, and user-centered UX copy.
• Audit existing portal content to assess clarity, tone, consistency, and compliance.
• Provide recommendations and write new copy for future-state experiences.
• Develop and maintain consistent language patterns, terminology, and content standards across the portal.
• Partner closely with product designers and researchers to ensure content supports usability and user needs.
• Work collaboratively with marketing teams to align UX content with brand and communication strategies.
• Navigate approval workflows, including legal, regulatory, and medical review (e.g., Alexa approval).
• Translate complex, technical, or regulated healthcare information into plain, empathetic language.
• Provide content guidance and documentation as a UX-focused technical writer.
• Help maintain momentum across projects, ensuring content is delivered on time and meets quality standards.

Must-Have Qualifications:

• Proven experience as a UX Writer, UX Content Designer, or UX Technical Writer.
• Experience working on portal-based digital products or complex systems.
• Background in healthcare, patient support programs, or other regulated industries.
• Strong ability to audit existing content and make strategic recommendations for improvement.
• Experience writing content that requires legal, regulatory, or medical approval.
• Excellent collaboration skills, especially when working with designers, researchers, marketers, and compliance partners.
• Ability to work autonomously while providing clear updates and navigating shifting priorities.
• Strong attention to detail and consistency in language, tone, and terminology.

The target hiring compensation range for this role is $85 to $90 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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