eGIS Change Management - Specialist

Overview

Aquent, a proud partner to a leading utility provider dedicated to powering communities and fostering innovation, is seeking a talented individual to join their dynamic team. This pivotal role offers an exciting opportunity to significantly impact the successful rollout of a major enterprise-wide Geographic Information System (GIS) initiative. You will be at the forefront of driving user adoption and understanding of cutting-edge mapping applications, shaping how thousands of employees interact with critical operational tools and directly contributing to the modernization of essential infrastructure.

In this engaging position, you will play a crucial part in ensuring a seamless transition to new technologies. You will collaborate closely with subject matter experts and development teams, translating complex technical information into accessible and compelling content. Your work will directly influence the effectiveness of communication and training strategies, empowering users across diverse departments and fostering a culture of technological proficiency. This is an opportunity to leave a lasting mark on a foundational project that enhances operational efficiency and service delivery.

**Key Responsibilities:**
* Develop strategic communication and training plans aligned with project goals to drive adoption of new GIS mapping applications.
* Collaborate with change management and development teams to identify critical communication and training needs.
* Create diverse and engaging content formats, including demo videos, job aids, newsletters, and other materials for various communication platforms, tailored to different end-user groups.
* Lead comprehensive content review and editing cycles, ensuring accuracy, clarity, and quality across all materials.
* Manage and maintain content calendars, guaranteeing timely delivery and continuous updates throughout project phases.
* Monitor content performance through analytics, providing valuable insights and reports to optimize strategies.
* Stay abreast of emerging technologies, tools, and trends in content development and employee engagement to continuously enhance offerings.
* Provide support for other change management initiatives related to the enterprise GIS project as needed.

**Must-Have Professional & Technical Skills:**
* Hands-on experience with leading enterprise GIS platforms.
* Proven track record in developing comprehensive training materials, including job aids, demo videos, and self-guided learning modules.
* Experience supporting organizational change initiatives within large-scale environments.
* Demonstrated ability to work both independently and collaboratively within a team setting.
* Experience contributing to large-scale projects involving multiple stakeholders.

**Essential Soft Skills:**
* Exceptional communication and active listening skills.
* Strong attention to detail and superior organizational abilities.
* Excellent time management skills, with the ability to prioritize and meet deadlines.
* A quick learner with the capacity to rapidly absorb and apply new information.

**Education Requirement:**
* Bachelor’s Degree

**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.