Product Content Specialist

Overview

We are seeking a detail-oriented and proactive Product Content Specialist to support product onboarding and content quality for our client’s eCommerce site. This contract role ensures Product Detail Pages (PDPs) are accurate, complete, and customer-ready by processing incoming product content, resolving data and workflow issues, and partnering with cross-functional teams.

This is a hands-on, execution-focused role that combines content processing, data accuracy, quality control, and problem-solving. The ideal candidate enjoys structured work, can manage high volumes of product data, and communicates clearly with internal stakeholders when content is blocked or priorities shift.

What You’ll Do

Product Content Onboarding

• Manage end-to-end onboarding of product content to the client’s eCommerce platform
• Process incoming vendor content so it is accurate, complete, and customer-facing
• Ensure product information is uploaded and maintained on Product Detail Pages (PDPs)

Content Quality & Issue Resolution

• Perform regular quality checks on PDPs to ensure content accuracy and consistency
• Identify and troubleshoot content or data issues that prevent products from going live
• Act as a source of knowledge for other teams when onboarding questions arise

Cross-Functional & External Collaboration

• Partner with purchasing, marketing, and operations teams to provide status updates and resolve issues
• Coordinate with external agencies supporting product titles or enhanced content, ensuring clear instructions and timelines
• Communicate clearly when issues are blocked, delayed, or dependent on other teams

Workflow & Continuous Improvement

• Manage daily and weekly content intake to prevent backlogs
• Support priority or promotional product requests that require quick pivots
• Contribute to process improvements as tools and automation evolve
• Support enhanced content initiatives as the scope expands

Tools & Environment

• Heavy use of Excel (filters, formulas, lookups such as VLOOKUP/XLOOKUP)
• Content Management Systems (CMS) and eCommerce platforms
• Large sets of product data (SKUs, attributes, dates, product identifiers)
• Exposure to emerging automation and AI-supported tools for content processing

What Success Looks Like

• Product content moves through intake quickly with minimal backlog
• PDPs are accurate, complete, and customer-ready
• Stakeholders feel informed and supported
• You are viewed as reliable, detail-oriented, and easy to work with
• You adapt well to changing priorities and last-minute requests without negative impact

What You Bring

Must Haves

• Experience onboarding or managing product content in an eCommerce environment
• Strong Excel skills, including filters and formulas (lookup experience preferred)
• Exceptional attention to detail and comfort working with large volumes of data
• Ability to manage multiple tasks and shifting priorities in a fast-paced environment
• Strong written and verbal communication skills
• Positive, solution-oriented attitude and strong follow-through

Nice to Haves

• Background in marketing, content operations, or digital merchandising
• Basic understanding of SEO best practices related to product content
• Experience working with vendors or external agencies
• Familiarity with automation, AI tools, or process improvement initiatives
• Retail or consumer goods experience

**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.