Market Research Manager

Overview

Join a leading financial services firm that empowers millions to achieve their financial goals. As a key member of their market research team, you’ll play a pivotal role in shaping client experiences, driving marketing strategies, and influencing the development of future offerings. This is your opportunity to transform data into actionable insights that directly impact the company’s success and enhance the financial well-being of its clients.
This exciting role offers a unique opportunity to contribute to a dynamic and growing team. You will collaborate with various departments, manage a diverse range of market research studies, and partner with vendors to cultivate a thriving online client community. Your insights will inform critical business decisions, optimize client experiences, and shape the future of financial services.
Responsibilities:

• Collaborate with cross-functional teams to define and address key business questions through market research.
• Manage a portfolio of market research studies focused on client experience, marketing optimization, and new offering assessment.
• Partner with vendors to manage an online client community, fostering engagement and ensuring a positive client experience.
• Synthesize research findings and data analysis to develop actionable insights and recommendations for business partners at all levels.
• Manage multiple projects and vendor relationships simultaneously, prioritizing tasks aligned with strategic business objectives.
• Continuously evolve and optimize online communities to maximize value and insights for the organization and its clients.

Must-Have Qualifications:

• Minimum of seven years of experience in market research (vendor-side or client-side).
• Proficiency in both qualitative and quantitative research methodologies.
• Bachelor’s degree.
• Strong analytical, mathematical, and statistical skills, with the ability to extract insights from complex datasets.
• Proven ability to develop and execute detailed project plans within budget and timelines.
• Excellent communication and interpersonal skills, including presentation skills for senior management.
• Collaborative mindset and proactive approach to teamwork.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Experience overseeing online communities managed by external vendors.

Nice-to-Have Qualifications:

• Experience designing and managing User Experience (UX) studies.
• Experience implementing AI tools in research.
• Experience in mission-driven or social impact organizations.
• Financial services experience, preferably with an investment firm.

The target hiring compensation range for this role is $50 to $57 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.