Market Research Strategist (UX)

Overview

Join a Fortune 500 insurance leader as a Market Research Strategist and make a real impact on how they understand their customers and agents. You will play a key role in shaping research programs, driving higher-tier analytics, and uncovering actionable insights to guide critical business decisions. This is your opportunity to dive deep into customer journeys, identify retention drivers, and help shape the future of insurance.

As a Market Research Strategist, you will be responsible for two key areas:

• Evolving Market Research Programs: Focus on building and enhancing existing market research programs, particularly the Journey Survey Program. Analyze retention drivers, pinpoint root cause issues in customer journeys, and explore the needs of key consumer segments. You will also support established programs like Independent Agent research and competitive intelligence.
• Consultative Insights Generation: Leverage a vast pool of data (1M+ survey respondents annually) and emerging analytics to answer complex business questions. Collaborate with research partners and stakeholders to provide data-driven solutions. Proactively share insights and industry trends with the organization, focusing on actionable recommendations.

What You’ll Need:

Advanced Analytics & Innovation:

• Knowledge of data sources, tools, and statistical principles (predictive modeling and segmentation a plus).
• Experience with statistical programs such as SAS, SPSS, R, Displayr, or MarketSight.
• Comfort exploring and utilizing AI software for enhanced efficiency and depth.
• Bachelor’s degree and a minimum of 5 years of related experience or Master’s degree and 2-3 years of related experience.

Strategic Impact & Evangelism:

• Proven ability to interpret results and recommend actions.
• Experience creating compelling reports and presenting to leadership.
• Strong partnership skills and a collaborative approach.
• Eagerness to learn industry expertise and business context

Nice-to-Haves:

• Experience working in Property & Casualty Insurance and/or with market research suppliers.

The target hiring compensation range for this role is $46.75 to $51.95 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.  More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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