Technical Program Manager

Overview

Join a leading research organization dedicated to pushing the boundaries of AI and computer science. As an integral part of the Compute Planning Strategy & Operations (CPSO) team, you will play a crucial role in shaping the future of groundbreaking research by optimizing resource allocation and empowering research teams. Your expertise will directly impact the efficiency and effectiveness of cutting-edge projects, accelerating discoveries and innovations that have the potential to reshape industries.
Be a driving force in revolutionizing how a leading research organization manages its compute resources. As a Technical Program Manager within the Compute Planning Strategy & Operations (CPSO) team, you will be responsible for the planning, execution, and delivery of highly technical initiatives related to resource allocation, operational support, and continuous improvement. This is an exceptional opportunity to collaborate with brilliant minds across various research disciplines and contribute to projects with far-reaching impact.

What You’ll Do:

• Develop, implement, and refine operational processes and tools for managing compute resources, incorporating best practices and feedback from stakeholders.
• Establish key performance indicators and metrics to measure resource efficiency, utilization, and overall performance, creating comprehensive reporting and alerting systems.
• Configure and maintain resource management automation tools, troubleshooting technical issues across various infrastructure platforms.
• Create user guides, process documentation, and training materials to educate research teams on efficient resource usage and new platform features.
• Gather and analyze demand signals from engineering teams, clarifying prioritization for machine allocations and collaborating with Site Reliability Engineering (SRE) on forecasting growth.

Must-Have Qualifications:

• 3+ years of experience in general program management
• Proven understanding of program management fundamentals, including effective written and verbal communication skills
• Demonstrated problem-solving and analytical skills relevant to the role
• Experience identifying process improvements and quantifying their impact

Nice-to-Have Qualifications:

• Familiarity with machine resource provisioning, allocation, and queueing/scheduling systems
• Knowledge of capacity planning principles
• Experience with data analysis, metrics systems, and tooling development
• Ability to interact effectively with both technical and non-technical teams