Account Manager

Overview

About the job

About the Company

This is a fast-growing, results-driven organization in the legal services industry that’s redefining how marketing and client partnerships work. With a team of creative thinkers and problem-solvers, they’ve built a reputation for doing things differently — leveraging bold marketing, innovative strategies, and strong partner relationships to fuel rapid national growth.

About the Role

Fully Remote!!!

As an Account Manager in this new position, you’ll be the go-to relationship owner for a portfolio of partner law firms. Your job is to ensure every partnership thrives — using data, communication, and sharp instincts to create measurable impact. You’ll dive into performance metrics (think conversion rates, lead quality, and case values), but you won’t just report the numbers — you’ll connect the dots, spot trends, and recommend solutions that drive real results. You are the bridge between the marketing machine and the law firm partners!

This is a role for someone who’s just as comfortable in the spreadsheets as they are on the phone. You’ll build strong trust with law firm partners, collaborate across internal teams, and bring energy and accountability to everything you do. If you love solving problems, moving fast, and making an immediate difference — this is the job for you.

What You’ll Do

• This is not a sales or “dialing for dollars” job. Instead, it’s a consultative, strategic role where you’ll combine data analysis, communication, and problem-solving to make a measurable impact.Manage a portfolio of partner law firms, ensuring every lead and case delivers maximum value
• Analyze performance data to identify issues, risks, and opportunities for improvement
• Communicate with clarity and confidence — setting expectations, addressing challenges, and building long-term trust
• Collaborate across marketing, intake, and operations to ensure partners get the right leads at the right time
• Act with urgency and accountability, driving execution and results without waiting to be asked
• Come to the table with solutions, who has internal drive to push things forward
• Using data-driven insights to identify what’s working, what isn’t, and what needs to change.
• Building strong relationships with attorneys and intake teams to ensure they’re equipped to convert leads.
• Holding partners accountable to agreed-upon performance standards — not just being friendly, but also being firm when needed.
• Collaborating with internal marketing, intake, and operations teams to improve outcomes and share best practices.

Qualifications/Skills

• Bachelor’s degree required
• 2+ years in B2B account management, client success, or partner relationship roles
• Very strong analytical skills with proficiency in Excel; CRM experience (Salesforce preferred)
• Legal marketing or law firm experience a plus — but not required
• Proven ability to thrive in fast-paced, growth-focused environments
• Excellent communicator who combines detail orientation with a personable, solutions-first style
• Demonstrated ownership of accounts, projects, or results — with specific metrics or KPIs to show impact.
• Project Management experience
• Action oriented and someone who really takes ownership
• Comfortable with Salesforce (or similar CRM), Excel/Google Sheets, and ideally visualization tools like Tableau or Looker Studio.

Compensation & Perks

• $75,000 – $90,000 annual salary
• Medical & Dental benefits that start on the 1st of the month following your 1st day
• PTO, floating holidays and more!
• Fully remote role (U.S.-based)
• Opportunity to join one of the fastest-growing players in the legal industry
• Growth-stage company with opportunities to expand your career as the team scales.
• A culture that values accountability, collaboration, and having fun while driving results

Core Values

• Take Ownership – Extreme accountability for your accounts and outcomes.
• Upbeat Personality – Positive, solutions-focused communicator who builds trust.
• Commitment to the Organization – Driven to deliver results for both partners and the company.
• Embrace Change – Thrives in an environment that moves fast and evolves constantly.