Manager, Creative Operations

Overview

Join a retail giant’s innovative advertising team and revolutionize how they connect with millions of members. As a Creative Ops Manager, you’ll be the driving force behind impactful omnichannel member experiences, playing a key role in shaping the future of retail advertising. Your expertise in creative operations will ensure seamless campaign execution and contribute directly to the growth of their digital advertising business, a critical component of their overall growth strategy.
Be a vital part of a dynamic, high-visibility team within a global retail leader. This team champions targeted and accountable digital advertising, leveraging first-party membership sales data for maximum impact. This role offers a unique opportunity to merge your creative process management skills with cutting-edge data-driven strategies.

PLEASE NOTE: This role is HYBRID, 3 days onsite in Bentonville, AR 

As a Creative Process Manager, you will:

• Manage the creative production process for multiple client accounts, ensuring timely and high-quality delivery of campaign assets.
• Collaborate with clients to gather source files, develop creative briefs, and manage feedback throughout the creative development cycle.
• Utilize project management software (Workfront) to initiate work requests, create production schedules, assign tasks, and track progress.
• Partner with cross-functional teams, including account managers, designers, and copywriters, to ensure seamless campaign execution.
• Maintain compliance with internal processes and enforce production requirements, including timelines and revision rounds.
• Proactively identify and escalate potential risks to campaign deliverables.

Must-Have Qualifications:

• 2+ years of experience in Creative Operations, Creative Production, Business Operations Management, Account Management, or Marketing.
• Experience in the digital media industry, preferably within an agency environment.
• Strong understanding of project management fundamentals, including issue resolution, risk management, and resource allocation.
• Bachelor’s degree or equivalent work experience.

The target hiring compensation range for this role is $56.43 to $62.70 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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