Community Manager (Beauty)

Overview

Elevate Your Social Media Expertise: Community Manager Opportunity!

Become a vital part of a dynamic and rapidly expanding Consumer Engagement Team at a renowned beauty brand known for its innovative skincare and makeup products. As the Social Media & Advocacy Assistant Manager, you will play a pivotal role in nurturing online communities, building brand loyalty, and driving awareness of products that deliver real results. This hybrid role offers the exciting opportunity to merge your passion for beauty with your social media savvy, shaping how customers connect with a beloved brand. This position requires the ability to commute to the Los Angeles (El Segundo) office 3 days a week.

Overview:
The Social Media & Advocacy Assistant Manager will champion community engagement across various social media platforms, fostering positive interactions and building relationships with brand enthusiasts. You will contribute to content creation, monitor online conversations, and collaborate with cross-functional teams to ensure alignment between social media activities and overall marketing strategies.

Responsibilities:

• Cultivate brand love and awareness by actively managing online communities.
• Respond to inquiries and engage with user-generated content across social platforms.
• Craft engaging copy that reflects the brand’s authentic voice and resonates with its target audience.
• Collaborate with customer service regarding product orders and promotions.
• Identify and escalate potential crises or sensitive customer issues.
• Build and maintain relationships with influencers and key community members.
• Support the social media lead in various tasks, including social listening, content creation, and event support.
• Analyze data and provide insights to optimize community management strategies.
• Track and report on key social media metrics.

Qualifications:

• 2+ years of experience in social media management and community management.
• Excellent verbal and written communication skills.
• Strong understanding of social media trends and best practices.
• Ability to thrive in a fast-paced environment.
• Proactive and self-motivated work ethic.
• Passion for skincare, makeup, and pop culture.
• Willingness to work occasional nights and weekends.

Nice-to-Have Skills:

• Experience with content creation.

The target hiring compensation range for this role is $61.37 to $68.19 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment — one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.