OpenText Engineer

Overview

Applicants must be US citizens; we are unable to consider candidates requiring visa sponsorship.

We are seeking a platform manager for managing it’s digital asset manager, OpenText Media Management (OTMM), and eventually other marketing content applications. The role will be accountable for the product customization and configuration, user and asset onboarding, testing, release management, and product maintenance. Working in a product model, this role will collaborate with other support roles, our IT department, product management, and the business to build and deliver excellent digital asset management experiences.

Essential Responsibilities:

• Develops and maintains specialist knowledge of OTMM database concepts, object and data modeling techniques and design principles, and a detailed knowledge of the OTMM database, architecture, and application.
• Collaborate with Product Manager and other teams to translate product features and user stories into appropriate technical specifications
• Reviews and validates technical specifications and documentation; makes changes to technical specifications and documentation; ensures specifications are appropriate for given architectural runway
• Build moch-ups in lower OTMM environment to support requirements formulation and education of business end-users on OTMM capabilities
• Builds configurations and customizations in OTMM based on technical specifications
• Ensures written code adheres to company architectural standards, design patterns, and technical specifications
• Partners with product manager, IT application engineer, and IT architect to ensure the architectural runway is sufficient for the product roadmap
• Migrates digital assets from existing repository into OTMM; collaborates with OTMM librarian(s) to complete metadata mapping and ensure migrated assets are appropriately tagged with metadata
• Conducts functional, regression, and performance testing on developed functionality; resolves test-case failures
• Works with business team in support of UAT and resolves test-case failures
• Creates production cutover plan and executes on cutover activities
• Supports business team in post-production validation activities
• Supports systems incident support and Tier-2 support for implemented functionality
• Serves as liaison with Tier-3 support from OpenText to ensure that Tier-3 defects are resolved on-time and are acceptable to the business
• Create comprehensive documentation for OTMM implementations, including technical specifications, installation guides, and user manuals; support business team with any training material needs
• Coordinate with the OTMM product manager, stay up-to-date on upcoming OTMM product releases from OpenText; coordinate system version updates with IT as-appropriate

Requirements:

• Bachelors degree or equivalent experience in a related field
• Five (5) years application engineering experience with OpenText Media Management
• Minimum of three (3) years experience with executing agile methodologies (e.g. Agile, Scrum, SAFe, etc.)
• Strong customer-facing skills and ability to translate technical concepts into commonly understood business language
• Proficient with using agile and project management tools and methodologies (e.g. JIRA, Confluence, SmartSheet, etc.)
• Proficient with MS Office Suite – Teams, Office, Word, Excel, PowerPoint, Notes, SharePoint
• Experience with Java Script
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Strong presentation skills

Additional Requirements:

• Knowledge of full product lifecycle, integrating customer feedback into product requirements, building functionality, migrating digital assets, testing functionality, production cutover, and post-production support
• Experience working with agile teams, including familiarity with scrum ceremonies and agile best practices.
• Experience with supporting design and product teams with A/B testing, rapid prototyping, and other methods of product validation
• Ability to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• More than five (5) or more years of application engineering experience with OpenText Media Management (OTMM)
• Minimum of two (2) years application engineering experience with Adobe Creative Cloud
• Minimum of 1 year application engineering experience with content workflow management applications (e.g., Workfront, Wrike, SmartSheets, etc)

The target hiring compensation range for this role is $69.00 – $73.00/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.