Digital Merchandiser

Overview

As a Digital Merchandiser, you will support and execute merchandising strategies across the North America websites (US and Canada) and mobile app. You will obsess improving customer conversion, AOV, revenue and time on site by presenting our client’s products in the right way, at the right time, and in the right combination.  You will collaborate closely across the digital team (merchants, content authors, retention and operations SME’s) as well as with other departments – Product, Marketing, Merchandising, Buyers and Planners to bring products to life and manage their life cycle on site. Weekly and monthly, you will support reporting efforts across category and aid in constructing the product performance narrative. 

Responsibilities:

• Follow a merchandising calendar and support where pivots are needed, inform and update regularly based on changes in inventory and product delivery dates.
• Consistent, daily maintenance of the online store, executing product merchandising strategies across the suite of tools touching categorization, imagery, badging, product copy, pricing, bundling, filters/facets, site search, cross sell carousels, and size/fit information.
• Support documenting merchandising processes.
• Leverage the site feed to identify data inconsistencies, errors and hygiene tasks.
• Knowledgeable in product offering or within assigned categories: sku count, top sellers, worst performers, full price to markdown mix, depth of inventory, highest and lowest price points.
• Own assigned product categories utilizing site metrics (including product views, reviews, conversion, sell through, style and category penetration, AOV and AUR) to guide areas of focus.
• Meet with Buyers and Merchandisers regularly to update on seasonal execution and performance.  Attend seasonal category relevant go-to-market and buy meetings.
• Close partnership with the Merchandising team to identify key products for seasonal campaigns.
• Learns all product assets in the DAM and looks for opportunities to have team apply assets.
• Support the retention team through the proof process including vetting featured products and CTA links.
• Develop close relationships with product designers, marketers and product merchandisers and buyers to ensure robust product information is ultimately funneled to copywriters.
• Hands on with the seasonal product data preparation to include defining attributes, gathering key product information to funnel through team for PDP copy, proofing product data ahead of launch dates.
• Execute Navigation updates in CMS.
• Upload seasonal product into PIM, manage promotion set up and upload price books in SFCC.
• Proactively input merchandising bug tickets and track progress through to resolution.
• Support updating the merchandising playbook and calendar.
• Lead and mentor coordinators utilizing their strengths coupled with teaching/coaching as needed.

Skills:

• 2+ years of experience in site merchandising (OMNI experience a plus).
• Product merchandising, buying, planning and or allocation experience a plus.
• Knowledge of merchandising back-end tooling, curious and comfortable working across a tech stack and learning new tools (exposure to Salesforce Commerce Cloud, CMS, Monetate, Content Square, Bloomreach, Power Reviews, Salsify) will be vital in role.
• Exposure to other eCommerce platforms (i.e., Shopify, Magento, SAP Hybris).
• Experience working within a DAM.
• Proficient in Excel and PowerPoint. Familiar with Google suite (G4), Lookerstudio, Smartsheets.
• Experience in consumer goods within the apparel and footwear industry a plus.
• Is passionate about product, digital, aware of market trends and consumer tastes.
• Data driven mindset, balanced with common sense, intuition and a consumer led approach.
• Experience in a project management tool such as Confluence JIRA, Wrike, Asana.
• Excellent communication skills, with the ability to work collaboratively across teams.
• Can manage workload independently and prioritize tasks.
• Process driven, detail oriented and a problem solver.
• Highly organized and methodical in approach with a proactive and growth mindset.
• Ability to implement and learn new systems and processes with urgency.
• Results focused.

Education:

• A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements. 

The target hiring compensation range for this role is $20.99 to $23.33 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.