Senior Manager, Business Analysis & Insights

Overview

FANTASTIC SR. MANAGER, BUSINESS ANALYSIS & INSIGHTS OPPORTUNITY @ LARGEST RETAILER

Our client, the nation’s largest retailer, is looking for a Senior Manager, Business Analysis & Insights to join their newly formed Business Analysis & Insights team! As Sr. Manager, Business Analysis & Insights, you’ll be a key contributor to the ongoing success of our eCommerce site content strategy.

You’ll make an impact by: 

• Provide thorough data analysis to support strategic business decisions by identifying ongoing analytical needs, creating standardized reports, and collaborating with internal and external stakeholders to develop consistent, actionable data-driven strategies.
• Lead the development of business performance dashboards, delivering actionable insights on site content performance, customer engagement, and conversion metrics. Ensure reporting is both insightful and tailored to business objectives.
• Establish measurable KPIs to track site performance and identify areas of opportunity. Drive initiatives to improve the customer experience and boost overall site effectiveness.
• Create and implement strategies to meet and exceed KPI targets, such as customer click-through rates, add-to-cart actions, and content-attributed revenue. Present performance results to senior leadership on a weekly basis.
• Work closely with cross-functional partners and leadership teams, gaining buy-in through clear communication and effective presentations of content strategies.
• Build interactive, automated dashboards and reports using Tableau, and provide training to business partners on their use for self-service analysis, empowering teams with the tools to perform their own data explorations.

You’ll sweep us off our feet if:     

• You obsess over the customer, creating impact through flawless customer experiences, that drive engaging, relevant content. 
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. 
• You’re a thought leader who takes strategic direction and infuses it into our process implementation to earn trust at all levels.  

Minimum Qualifications:  

• Bachelor’s degree in business or related field or equivalent experience in Business or related fields. 
• 3 – 5 years related experience in Business Operations, Program Management, or eCommerce. 

Preferred Qualification: 

• Master’s degree in Business or related field; Project Management certification  

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.