User Research Assistant

Overview

Our large technology client seeks a User Research Assistant to join their Research team. In this Consultant role, you will handle logistics for research studies in the client’s lab in Seattle. You role will include recruiting, (re)scheduling, and rewarding participants, maintaining lab equipment, installing and preparing study devices and software (and resetting them for each participant), annotating and recording participant sessions, editing videos, and assisting with data analysis and study summaries.

Your work will enable the Senior User Researcher to focus their expertise on the best methods to collect, analyze, and report on study data, which, in turn, allows them to conduct more effective research faster. More research increases the team’s impact and enables the team to inform more product and design decisions with customer input and feedback.

What You Will Do:

• Recruit and schedule participants for user studies
• Ensure appropriate participant compliance with study protocols
• Engage and communicate with participants before, during, and after studies
• Set up and break down study session areas
• Help ensure study materials, devices, and software will be ready for each study and participant
• Assist with study facilitation, such as recording, note-taking, and data collection
• Assist with data review and clean-up
• Assist with preparing and communicating results to stakeholder teams and archiving results
• Help troubleshoot and maintain study lab equipment
• Track and report on the status of a portfolio of projects in progress

What You Will Bring:

• Previous work experience requiring high engagement with people
• Qualitative user research experience, including moderating studies, interviewing, and interacting with participants, ideally in-person and remote
• Previous experience managing multiple projects of different complexity simultaneously
• Previous experience with participant data management is preferred
• Previous study annotation and data handling experience is a plus
• Close attention to detail and ownership
• Strong communication skills with participants, team members, stakeholders, and leadership
• Ability to problem solve and create processes and tools to increase efficiency
• Familiarity with Mac products and the ecosystem is a plus
• Bachelor’s degree required OR equivalent in relevant experience

The target hiring compensation range for this role is $53.48 to $59.42 an hour. Compensation is based on several factors, including, but not limited to, education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.