UX Researcher

Overview

Hybrid work: Tues-Thurs in the office, Monday & Friday remote.

Project Overview:
The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable, products that people love to use.

Overall Responsibilities:

• Conduct qualitative and quantitative user studies, primarily in-lab usability and human factors research
• User study moderation
• Administer questionnaires and surveys
• Assist other user researchers with various user research preparation activities
• Literature reviews
• Lab setup & management
• Liaise with participant recruiting teams and participant onboarding
• Note taking and data capture
• Highlight-video creation
• Qualitative and quantitative data analysis/synthesis
• Basic user testing analyses
• Draft findings, recommendations, and reports based on user research
• Advocate research findings to diverse audiences through written and oral presentations.
• Work with content at many levels (style guides, templates, analytics). Partner with Product, Program Management, UX, UXR, engineering, support operations, legal, PR, and other editorial groups to ensure content consistency and transparency.

Mandatory Skills/Qualifications:

• B.A./B.S. (Completed) in Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience
• 3+ years of relevant experience
• Strong knowledge of experimental design and statistical analysis
• Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers (aka user interviews), field research, surveys.
• Detail-oriented and ability to work independently on a variety of tasks
• Strong oral and written communication skills.
• Effective interpersonal, communication, negotiation and collaboration skills.
• Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.

Non-Essential Skills/Qualifications:

• M.A/M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Cognitive Psychology, Product Design, or other field
• Technical aptitude, familiarity with basic graphic and video editing tools preferred.
• Fluency in a programming language commonly used for data manipulation and computational statistics (such as Python, R, Matlab, C++, Java, or Go), and in SQL.

The target hiring compensation range for this role is the equivalent of $55 to $60 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.