Test Associate 2

Overview

Our client’s Game Education (EDU) is built on the base game, with additional features aimed to empower educators to engage and teach using the game. The EDU Quality (QA) team has 3 primary support roles:

1. Support client architecture – validating new EDU features during development, testing how new features implemented by the Bedrock Minecraft team overlap with EDU features, and identifying regressions or conflicts with older features.
2. Support content team – EDU content developers create new worlds for download. The QA team helps validate compliance, functionality, and user experience for the content team.
3. Collaborate with EDU Support – The Support team monitors incoming tickets, as well as social media platforms to help identify and prioritize issues from customers. The QA team helps validate and create local reproduction of issues – helping troubleshoot to either resolve problems or create actionable items for developers to implement in the client or services.

This is a manual test position focused on representing the voice of quality to advocate for a positive customer experience through user-based testing scenarios. Some debug tools may be used, but coding or scripting knowledge/experience is not required. Testing covers a broad range of areas including, but not limited to: UI, coding functionality, gameplay, compliance, accessibility, platform, MP/networking, services, licensing, localization, telemetry, companion applications.

Daily responsibilities include:

• On-site and electronic collaboration with the expanded team
• Validating acceptance criteria of new features
• Root cause analysis and reporting of issues in a DB
• Validation of fixes and risk assessment of surrounding areas
• Fulfilling test requests from stakeholders, testing across hardware platforms
• Advocating for customer experience from the perspective of educators, administrators, students, parents, and gamers
• This candidate will not own features or create test plans, but should be able to work with STEs to help them assess risks and gain coverage confidence in their areas
• While some test experience is expected, this is a large game – some experience with the game is heavily preferred.
• Experience in teaching or in the education field would also carry weight for a candidate.
• The EDU team works on a lot of features; agility and adaptability are preferred over area experts.

Candidate Must Haves:

• 2-4 years of overall experience in the field
• The ideal resume would contain experience with our client’s game, software testing, and have some experience in Education
• Performance Indicators: Performance will be assessed based on precision, reliability of results, ability to work with others
• Minimum 2+ years experience with game (professional or personal)
• Minimum 1+ years experience with Software/game testing in a collaborative environment (not solo fixing their own code)

The target hiring compensation range for this role is the equivalent of $17.99 to $19.99 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.