Social Media Coordinator

Overview

Our client, a leading beverage company based in Stamford, CT is seeking a Social Media Coordinator to add to their team! This role can be 100% remote (EST hours) and will last through the end of 2024, with possible extension. Seeking candidates in NY / CT vicinity to go onsite as needed to put together infliencer packages onsite as needed. 
 

Responsibilities:
• Oversee the community management of multiple social media accounts (Instagram, Facebook, Pinterest.) Identifying super fans, potential partnerships and performing engagement tactics.
• Assist Social Media manager in administrative tasks, updating Monday.com, sharing assets from the internal team to the creative agency and confirming posts are approved to go live.
• Daily maintenance of Monday.com, assisting the Social Media Manager with the tracking of content calendars and making sure the calendars are up to date.
• Coordinate and participate in brainstorms with the creative team, taking notes and turning them into briefs for creative production.
• Oversee and respond to comments and DMS, channeling the brand voice in a timely manner.
• Report any customer service inquiries to the customer service team, keeping the Social Media Managers informed of these inquiries.
• Research and identify brand “friends” – other accounts that align with our brands where we should engage with their content and followers
• Compose cohesive and well researched social listening reports using Sprinklr, Meta and native reporting, flagging any negative sentiment to the Social Media Manager.
• Identify opportunities for our brands to participate in a viral social media trend.
• Identify opportunities for UGC content and share them with the team.
• Identify white space opportunities for content development and conversation.
• Monitor key performance indicators (KPIs) and provide actionable insights for continuous improvement.
• Analyze performance metrics to shape and refine our content strategies, ensuring we’re not just part of the conversation, but leading it.
• Available to go into the office to put together influencer packages.

Requirements:
• Bachelor’s degree in Marketing, Communications, or related field.
• 2-3 years of proven experience as a Social Media Coordinator with expertise in Sprinklr or similar reporting tools.
• Strong understanding of social media platforms and their best practices.
• An avid social media fanatic who keeps up with the latest trends and viral moments. They’re excited to bring ideas to the table.
• Feels confident asking questions and showing initiative.
• Excellent written and verbal communication skills.
• Ability to multitask, tracking multiple brands and projects at once.
• Ability to capture and share live social content to Instagram stories.
• Strong understanding of social KPIs and benchmarks.

The target hiring compensation range for this role is $35-40 / hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.