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UX Architect (4 positions)

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We have four different opportunities for qualified UX Architects for an ad agency with offices in New York, Seattle and Francisco. All four of these positions are located in Seattle, WA. When applying please indicate which positions you are willing to be considered for.

UXA #1 and UXA #2
12/2-12/6 Full Time (onsite at client's office in Bellevue 80% of the time)

UXA #3
12/2-12/13 Full-Time, then 12/16-12/20 Half Time

UXA#4 - with product knowledge instead of web
12/2-01/2 Full-Time

Job Description:

The user experience architect collaborates with cross-functional teams through user-centered design

(UCD) activities, blending business and user goals to create the ideal online experience for our

clients. Working with an interactive project manager, strategist, art director, and technical lead, the

user experience architect participates throughout the project process and is responsible for the final

user experience strategy and associated tactics. The user experience architect greatly influences the

direction of a wide variety of interactive project types, such as interactive storytelling, consumer

product and e-commerce experiences, web applications, and information portals. The user experience

architect will evangelize and promote UCD methodology and best practices.

Essential Functions:

Project Responsibilities

• Collaborate with the team and client to understand and document project requirements while

advocating for the user.

• Plan and conduct stakeholder interviews with clients, representative users, and/or subject

matter experts to identify essential business objectives and user requirements.

• Collaborate with interactive project manager to propose a UCD framework for the project,

including scope of research activities, budget, and time frame within the overall project plan.

• Create and maintain all user experience deliverables (may include comparative and

competitive research, content analysis, persona creation / user and audience profiles, user

scenarios, use cases, business process and task flow diagrams, site maps, classification

schemes, detailed wireframes and interaction flows, and/or prototyping mock-ups).

• Collaborate with art director and development lead on interaction design solutions and


• Collaborate with copywriter on content strategy and messaging as appropriate.

• Present and review proposed user experience (UX) strategy and definition documents at

internal review and client meetings. Present decisions and alternate solutions based on human

factors and user research, web analytics, and industry best practices.

• Conduct contextual research and usability studies to evaluate existing interactive products.

Analyze data and produce reports based on this research. Work with a usability specialist as


• Analyze and translate study results and user needs into a user experience strategy for web and

interactive products.

• Assist in the identification of success metrics used to evaluate proposed solutions.

• Collaborate with peers to fully integrate UCD methods into every project and build the UX


• Evangelize and promote UCD standards and best practices internally and externally via

shared online resources, portfolio case studies, workshops, and UX community involvement.

Serve as a UX consulting resource within the company.

• Represent UX in the sales process. Collaborate with the leadership and sales team on new

proposals, UX service offerings, and other UX advocacy events.

• Collaborate with contract UX team members as needed on projects. Contracted roles may

include supporting user experience architects, usability engineers, or others as defined by the

project scope.

Job Skills:

• Ability to understand client goals/objectives and make recommendations to design/transform

interactive products to meet them

•Ability to defend design decisions with industry and academic user research

• Excellent analytic ability, especially with regard to observation of user behavior

• The ability to think abstractly and creatively and apply good design principles

• Effective problem-solving skills, specifically the ability to assess situations, evaluate options,

and make decisions / draw conclusions

• Ability to think on the fly and propose usability methods to handle situations that occur

outside the normal course of design

• Ability to collaborate with cross-functional teams

• Demonstrated expertise in one or more of the following research methods: ethnographic

research, usability testing, participatory design, focus groups, surveys, expert evaluation, or

web data analytics (e.g., conversion analysis)

Technical Experience in the Following Areas:

• Proficient in paper and digital prototyping through the use of tools such as AxureRP, Visio,

Adobe Acrobat, Microsoft Office and/or Adobe Illustrator (additional wireframing and

prototyping tools a plus)

• Basic foundation in website production concepts (e.g., XHTML, XML, CSS, AJAX, Flash,

AIR, etc.)

• Understanding of common administrative and back-end tools in the interactive domain (e.g.,

content management systems, data reporting, e-commerce, search)

• Familiarity with web analytics, clickstream analysis, and A/B testing

Knowledge Requirements (Education/Experience):

• Typically requires a MS/BS/BA in human-computer interaction or related field, and a

minimum of 2 years of experience as a user experience/information architect in a fast-paced,

deadline-driven environment. An equivalent combination of education and experience may be


• Interactive web agency experience and industry leadership highly desired

• REQUIRED: strong portfolio that includes examples of user research methods and results,

translation of those results into proposed UX solutions, persona creation, use cases and task

flow diagrams, site maps, detailed wireframes, and your own original/creative UX documents

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