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Senior Researcher (UX/UI)

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Aquent is the world's largest and most successful boutique staffing firm specializing in the creative and marketing field. We place our Talent in contract engagements ranging from 2 days to 2 years! We offer the industry's best benefits that we subsidize dramatically! Medical, dental and vision benefits are available to you after just 30 days and after 90 days you are free to participate in our 401k plan! We also offer an outstanding referral bonus program where you can earn thousands of dollars just for knowing and referring talented friends!

Duration-3 month contract
Location- Mission St SF 94103
Checks- Client requires a background check an in order to be submitted Talent will need to submit last 5 digits of their SS # and month and day of birth.
Hourly pay rate- DOE
Type- contract
Benefits- subsidized medical, dental and vision are provided

• Inform and inspire the product development team to create leading user experience solutions

• Partner with Product Managers, UX team to manage research requests, collect briefs and prioritize business questions

• Plan and execute research activities that align with our business goals, uncover customer needs and result in actionable recommendations

• Lead synthesis of qualitative and quantitative customer data to inform and influence stakeholders

• Develop a strong understanding of our customers, business objectives and company mission

• Work with UX Designers, Product Managers and project teams to influence product decisions and integrate insights into design deliverables

• Maintain consistent, clear and actionable customer advocacy

• Conduct and participate in ideation and collaborative workshops as required

• Develop best practices including methods, measurements and cutting edge user research practices

• Commit to a user centered process, quality and continuous improvement

• Manage open and timely communication with internal stakeholders

• 5+ years of experience

• Mastery of a variety of qualitative research methods

• Proven track record conducting interviews, usability tests, site visits, card sorts, focus groups, user profiling, task analysis and diary studies

• Experience designing and executing test plans in the field, in the lab or using digital methods

• Experience developing deep insights and customer advocacy in product teams

• Strong command of user experience principles, design methodologies and collaborative problem solving

• Portfolio of past work/case studies that illustrates a drive towards customer understanding and actionable design direction

• Excellence in capturing business goals and working with collaborative teams

• Clear communication, problem-solving, facilitation and presentation skills

• Established experience in software development

• A degree in human factors, human computer interaction, interaction design, information architecture, or a related field

• Strong interpersonal and relationship building skills

• Ability to work independently and take initiative to solve problems

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